Caliber - Houston - Southwest Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
For any USAA members. Rachelle was very caring, professional and wonderful to work with. I can't comment on people that represent other insurances.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank so very much, my cadallic is almost 4ys old. but i feel like it was brand new when i picked, my self and my Husband was very pleased with the work done on our Car.The whole staff was so nice and Kind. Mr Anthony.informed me every step in what he would be doing. My car was very clean when i got it back.yes i will recomend Caliber... Thanks Again for the Services that was given to us.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Receptionist was rude and rushing me and enterprise rental agent let me sit there while he played on his phone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for your great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
With the repairs yes, service no. Except for Sam. Great in responsing to my concerns.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
No one follow up with me after being told caliber staff keeps in touch with customers throughout service. I had to call and check on my car. After about 3 calls, then I received service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachelle did a fantastic job making sure my car repair was done to perfection. I am a very picky customer and she made sure I was happy with the work and service. Thank you for everything Rachelle!
Customer Service - 5.0/5.0 -
Excellent, see previous comments. The front desk staff was great too, very friendly and helpful.
My Experience - 5.0/5.0 -
My car looks good as new. The repairs were completed quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs were completed quickly and to my satisfaction. Everything looks good.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great, no complaints at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The young man who handled my car was just wonderful. I could not be happier. Thanks to all of the staff as well. Jodie.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall it was amazing & quick. Rochelle and Sam are great, very welcoming made you feel as part of the family. There was no need for them to wash my car and they did. Which was a huge appreciation, they went out of their way to make my car look new. Thanks! Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job! They went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The receptionist was pleasant and helpful. Sam changed my experience from unpleasant to pleasant.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was told the car would be done in a week and when I called the guy who was supposed to be working on it wasn't' even there.
Returned Clean
My Experience - 5.0/5.0 -
Very professional ,prompt and very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took their time and did the right things to make sure the car 100% repaired and more importantly that my daughter had a safe vehicle again.
Customer Service - 5.0/5.0 -
Great communication