Caliber - Huntsville TX

4.9 (292reviews)
97%
2918 Pine Shadow Dr,  Huntsville,  TX  77320

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (292)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them fully informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than before. Timeliness was a strong positive theme, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly commended. A few customers noted isolated concerns, including parts delays causing extended repair times, occasional communication drop-offs toward the end of the process, and minor quality touch-ups needed post-pickup - all shared directly from customer feedback.
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"Incredible customer service! The Huntsville Team are excellent communicators and the repair process was smooth and ..." Read more
"Customer service was beyond exceptional!"
"Excellent service ! Excellent repair ! Excellent personnel ! Highly recommend ! And I am a hard person to please ..." Read more
"... notch service. Great communication. Friendly staff. Repairs look like they never happened. Will definitely be choosing caliber collision again" Read more
"... fluid at all, and according to my insurance adjuster, the transmission burned up. My adjuster found multiple inconsistencies between ..." Read more
"My vehicle was finished several days earlier that the quote"
"... appreciated that it was ready when they said. In fact, this is the first time I've ever had it happen where a repair shop actually did the repairs on time!" Read more
"It was completed 4 days early."
"Ready 8 days earlier then estimated time"
"Had a a few part issues that lead to a longer period in the shop than anticipated."
"Caliber kept me informed nearly daily on everything that was going on with my repairs. Couldnt ask for better communication."
"Their communication about the process and timeline of repairs was outstanding."
"They were like a fine oiled machine in keeping me updated"
"I was sent frequent updates on the status of my cars repair"
"The car is beautiful, communication is impeccable!"

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Robert was amazing! Communication was great always kept me updated and got it done so many days sooner!

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Returned Clean

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I was very satisfied with the repairs and professional workers that I got from caliber collision also with everyone even texting while repairs was going on thanks again.

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Returned Clean

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I am extremely satisfied with the quality of work and the customer service was incredible. Mr. Robert was very professional and informative - he kept me informed throughout the process. Very appreciative.

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Amazing the car looks good as new!

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Returned Clean

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My Subaru is beautiful again

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Great! And love they communicate daily on status.

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Great job and communication was wonderful

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Caliber kept me informed nearly daily on everything that was going on with my repairs. Couldn’t ask for better communication.

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Joe kept me well informed about the progress and completion date.

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Returned Clean

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I really appreciated the updates and never had to call in to check in on status

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