Caliber - Huntsville - University
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andy communicated well! I felt very involved on every step of my repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andy communicated extremely well. The car looks brand new and I was in awe of the customer service! I would use them for all my work!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people. I wish the time estimates were a bit more conservative, but otherwise the job was very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wish the update texts I got would have been more conservative in when I could pick up my car, but otherwise the repair was done very well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could have gone without all the changes in pickup dates (just let me know when it’s done and ready). I can appreciate the transparency though. Holistically, the repair was done perfectly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a very professional job. It looked great. I was kept in contact very well and updated often. It was a very easy process. I will use them again and highly recommend them
My Experience - 5.0/5.0 -
I was very impressed with the customer service and quality of workmanship received. Everyone was very helpful and communicated with me on how the repairs were progressing. They also went out of their way to make sure that I was safe and able to obtain a rental vehicle. They worked extra hard the last day to guarantee that I received my vehicle that day. The repairs looked so great that I got confused over which side was originally damaged, both sides looked brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great. The staff was just awesome. I felt like they really cared about me and worked hard to help me.
Customer Service - 5.0/5.0 -
I talked with the customer service people about 5 times, every time they were very helpful and really courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were all very professional. Andy was excellent. Both receptionists were excellent as well. The entire team was great and my car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and great staff.
Customer Service - 5.0/5.0 -
Great job on my car.
My Experience - 5.0/5.0 -
Such kind and helpful people! I highly recommend them!!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Collision informed me that the car was ready early and it wasn’t. Collision damaged the top of my front panel above the air vents.
Customer Service - 4.5/5.0 -
The staff were friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
While GEICO and enterprise did everything in the power to make this the most painful experience possible, everyone here was helpful and pleasant.
My Experience - 5.0/5.0 -
Very professional people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Just wish there were more updates as the process moved along
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
If a shop has a contracts with insurance companies on their repairs,, do expect to get quality work performed. The insurance companies will only pay for minimum workmanship. Sometimes that's just not good enough.
Repair Quality - 4.0/5.0 -
The front office staff was awesome. Very accommodating. Even with me bringing it back because of my closer inspection, they were willing to help.
Customer Service - 4.0/5.0 -
Front staff awesome. The actual people performing the work, I can only look at the finished product. It was not the best workmanship. I was hoping for a nearly flawless, almost factory repair.