Caliber - Hyde Park

4.9 (742reviews)
97%
3110 North Highway 91,  Hyde Park,  UT  84341
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (742)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as seamless, flawless, and better than before the accident. The team received high marks for proactive communication, including regular text and call updates that kept customers informed and stress-free throughout the repair process. Many customers highlighted that their vehicles were completed ahead of the estimated schedule, reflecting strong efficiency. A few customers noted minor concerns such as misaligned interior parts, color-matching discrepancies, and longer-than-expected repair times, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"The paint job came out perfect, restored back to its original shine and finish! They were timely and made sure that every detail ..." Read more
"It is absolutely seamless. You cant even tell anything happened to the car at all."
"They did excellent repairs on my subaru 100% satisfaction they were very professional and got thar work done ..." Read more
"looked seamless, couldnt even tell my car was wrecked in the first place. 👏👏👏👏"
"The vehicle was completely restored to the condition it was in before the accident"
"... they could with the help they had and they still got me my car back 4 days earlier from when I was originally supposed to pick it up, everyone was super ..." Read more
"It was ready almost a full week earlier than predicted"
"They did great! Finished my car way faster than I expected and were great at answering all my questions when I called. There ..." Read more
"Super easy to work with, great communication, had it done well ahead of schedule, and did an awesome job. Super impressed!"
"Great job I love my car! It just took a month to finish so that was not fun"
"... Caliber Collision was excellent. I appreciate their dedication to frequent communication. The condition of the vehicle when finished was great. I appreciate ..." Read more
"as usual, you guys are incredibly thorough and communicate well during the whole process. always answered questions and helped with ..." Read more
"Caliber Collision was amazing. They communicated every step of the way and made this experience the easiest experience it could be for ..." Read more
"I appreciated the update texts throughout the entire process. It truly made me feel cared for and worry free about my car."
"Flawless work and great communication throughout the entire process."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My vehicle was totaled so I have no opinion about this.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great work as always 4th time getting hit in a year and each time Caliber has gotten me back on the road with impeccable repairs !

Customer Service

Tab was great to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service was awesome. They let us know exactly what was going on. They done it in a timely manner and the car was returned in excellent shape. Never have used this company before but would definitely go again. Great people.

My Experience

The paint job came out perfect, restored back to its original shine and finish! They were timely and made sure that every detail was met to the highest standard! My mirror looks perfect! I can't even tell it was replaced! 12/10 job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job was done in a timely manner. It was a job well done. All staff was friendly and helpful with everything

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for all your time and effort. The car looked amazing!!!!!

My Experience

Great service. Friendly staff and flawless repair

My Experience

There was great communication throughout the process helping me understand what was going on with my vehicle. The repair was amazing, better than before.

Likely to Recommend

Repair Quality

My vehicle looked better than before the accident, they did great work.

Customer Service

It was fantastic, I was always informed of the status of my vehicle. Whenever I called the staff were kind and actually helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Done Well and one time. Great communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me updated on everything , tried to get me in and out as fast as they could with the help they had and they still got me my car back 4 days earlier from when I was originally supposed to pick it up, everyone was super friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Excellent work, thank you.

Likely to Recommend

Excellent

Repair Quality

Excellent work thanks

Customer Service

Everything good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were really great and did a good job . The people were also very pleasant.

Likely to Recommend

Repair Quality

Our family truly appreciated how fast they were able to finish our vehicle. Chose the northern shop for a reason.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completed as promised. 2nd time we have used Caliber Collision for repair work. Very satisfied both times…

Likely to Recommend

Have already recommended Caliber to a family member

Repair Quality

2nd time I have used Caliber Collision repair service. Both occasions were great. I was pleased with the work completed. It just seems the time frame to complete the repair work is excessive.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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