Caliber - Indianapolis - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, I am very satisfied.
Customer Service - 5.0/5.0 -
Very attentive. Constant updates. I never needed to reach out. They were always one step ahead.
Returned Clean
My Experience - 5.0/5.0 -
Jackie was amazing. She kept me informed through the whole process. I had no doubt that the repair won’t get done on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff!
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The inside of the car was much dirtier than when I handed it over to Caliber. Looks like it wasn't wiped down on the inside after the repairs were made.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
fish eye's in the new paint finish
Customer Service - 5.0/5.0 -
There's a few "fish eyes" in my new paint finish.
My Experience - 5.0/5.0 -
Caliber people were professional and caring. I was unable to pick up my vehicle after repair and the staff made sure the vehicle made it home to me. The repairs were expertly executed and look like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Have not driven the car since repair. Visually very satisfied with results
Customer Service - 5.0/5.0 -
No issues. The shop personnel and office was very informative.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Any day-They truly are the best!
Repair Quality - 5.0/5.0 -
The best thing ever!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was AMAZING!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The updates from Jackie were really great so I knew exactly what was going on and the ETA for completion. Every one that I spoke to was extremely nice and helpful. My car was done early and looks brand new! Extra bonus that the inside of my car was returned spotless as well as the outside! Thank you for doing such a great job!
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No repair made. Insurance deemed it a total loss.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, I was very happy with the work and the time frame needed. Caliber even organized the rental car return.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Excellent job keeping me informed of my vehicle's status
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber seems to be well locked in with Liberty Mutual. I most likely would have used another vendor if LM did not already have a great relationship w/ Caliber
Repair Quality - 5.0/5.0 -
Everything looks great so far.
Customer Service - 5.0/5.0 -
Everyone was great to work with.