Caliber - Indianapolis - South

4.8 (5,149reviews)
97%
3800 S. East Street,  Indianapolis,  IN  46227

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (5,149)

My Experience

Beyond excellent customer service from the moment I walked in the door through the entire process of being updated on the progress of my car repair to the very last moment of picking up my car I was soooooo happy and impressed with the workmanship on my car. My car repair made my car look brand new. My coworkers were so impressed with the repair and also the matching of the paint being so perfect. I have already recommended this company to others and will continue to do so Excellent customer service and workmanship πŸ‘πŸ‘πŸ‘πŸ‘

Likely to Recommend

I already did

Repair Quality

Beyond excellent customer service from the moment I contacted Caliber and the moment I stepped in the door to the minutes I stepped out of the building the excellent friendly customer service. I was so impressed with their updating me on the progress of my car, and the workmanship is beyond excellent. I received so many compliments on the workmanship. I have already recommended this company on East Street. i also appreiciate them handling the return of my rental car which located in Greemwood. Best Customer Service!!!!!!! Sylvia Fonseca

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Repair Quality

Excellent customer service and care. Explanations were clear and concise.

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My Experience

The staff was professional, polite and courteous! My car was pulled up to the door while I completed the paperwork.

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My Experience

We are appreciated getting updates daily. They finished it in a timely fashion.

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My Experience

The process was seamless and all employees were extremely kind and helpful.

My Experience

Great service. Timely and easy process.

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Very nice and accommodating

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My Experience

Quick, great communications with customer, high quality job.

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very satisfied with service.

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My Experience

Paul was constantly in contact. The repair is perfect. They accepted the rental car and allowed me to pick up my car. Very professional and very satisfied.

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Very professional and pleasant people.

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My Experience

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Repair Quality

The repair work was fantastic. You are unable to tell my car was in an accident. The repair took an additional 7 days, however, due to Caliber ordering the incorrect door for my car. May I recommend trying to fit parts prior to tear-down, paint, and reassembly. This would have identified the disrepancy and shortened the delay in returning the car to the customer. Everything else about my experience was fantastic. Caliber employs very professional employees, keeps the customer informed on the repair process with updates, and again the repair work itself was impeccable.

Customer Service

Very professional and always kept up to date on the process.

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My Experience

Very good communication with me and prompt service.

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They were amazing

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Perfect and fast work

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