Caliber - Jacksonville Nc - Marine Blvd

4.9 (7,110reviews)
98%
211 Fairway Road,  Jacksonville,  NC  28546

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (7,110)

Likely to Recommend

Wonderful job

Repair Quality

Beautiful job!

Customer Service

Was kept informed about repair status and timeline of completion

Returned Clean

My Experience

The repair job was done professionally and I was kept informed during the process. Very pleased with the service.

Likely to Recommend

Repair Quality

Excellent professional

Customer Service

Keep informed at all times

Returned Clean

My Experience

Mr.John a legend

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Comments from previous questions adequately address why I would not recommend Caliber Collision.

Repair Quality

There was still damage to my truck when I came to pick it up on Friday evening. I was told I would get a call the following Monday to schedule the rest of the repair and have not heard from anyone all week. Between incomplete repairs and the inability of employees to do what they say they are going to do, I would not recommend Caliber Collision.

Customer Service

The front desk was amazing however the inability of the estimator to accurately assess all the damage at once and not call to schedule the repairs that were missed is frustrating. The only reason I gave a 5 instead of a 1 was because of the front desk.

My Experience

Thank you guys so much! Getting rear ended was a very scary experience and y’all’s professionalism and speed to helping me get my car back was fantastic

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for fixing my car and getting me back on the road in a very little time!

Likely to Recommend

Repair Quality

Thank you so much !

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My service completed at Caliber was great. I highly recommend.

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

John and his team always return my car in excellent condition! I was very pleased that it cost a lot less than I was originally quoted and it was earlier than I expected it. I enjoy working with everyone at Caliber and the team is an excellent one!!! Thank you!

My Experience

Awesome is all I can say, staff was super nice and helpful, Truck was completed ahead of schedule and John kept me fully informed as advertised.

My Experience

John was great. Communication was great the entire time they had my car. Work looks great.

Likely to Recommend

Repair Quality

John and the Team was great!

Customer Service

Likely to Recommend

Repair Quality

Friendly staff. Sent updates throughout the repair process. Repairs were done properly and all damage was corrected. The entire process was as easy as it could’ve been.

Customer Service

Likely to Recommend

Repair Quality

Customer Service