Caliber - Jefferson City
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although the work completed looks great there are some scratches on the small piece in front of the fender that I don't remember being there before the accident.
My Experience - 5.0/5.0 -
Caliber Collision did an excellent job on my GMC repair. The whole team was excellent to work with and they updated me every step of the way. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.8/5.0 -
Abbie and Sara were terrific! I appreciated the frequent updates and the work was completed ahead of schedule! The car looks brand new! Thank you for making an unpleasant situation (car accident) a lot easier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not only does the repair job look absolutely beautiful the people working there were extremely professional and easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
At this point, if I could take it to somewhere else, I would. The things that I noticed were more cosmetic, and honestly, I am afraid of more mechanical related repairs to not be correct, and would like for it to be placed on a lift for another party to evaluate.
Repair Quality - 0.5/5.0 -
When I went to pick up the car, I found multiple quality issues and missed items during the estimate and repairs. Then, within 50 miles of having it back, an air skirt/splash guard (not sure what the piece is called) under the front bumper, came loose while I was driving 65 on a state highway. It was 100° outside, and the Friday evening of a holiday weekend. And yes, I called the Caliber Collision customer service line twice during this situation. My car is currently back at Caliber Collision’s lot for them to address when they get back from the holiday weekend. And now I have been without a vehicle over the holiday weekend. Once I had found all of the cosmetic type issues, I had arrange for it to be put on a lift at a local dealership to have it looked at due to my concern for safety issues on the mechanical type repairs.
Customer Service - 0.5/5.0 -
Since I consider the quality issues and safety issues, part of customer service, I am rating this as dissatisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did an excellent job on the repairs to our vehicle. They communicated every step of the way.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent workmanship in the promised timeframe
My Experience - 5.0/5.0 -
I did find that by the tow hook on the driver side a plastic leave behind the chrome bumper is cracked..
Likely to Recommend - 5.0/5.0 -
Very satisfied customer
Repair Quality - 5.0/5.0 -
I appreciate the communication along the way about where my car is in the process of being repaired
Customer Service - 5.0/5.0 -
Great communication throughout the entire process. I always knew what was going on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice clean greatwork
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, daily updates. Sarah was very nice and helpful. Repair looks great.
Customer Service - 5.0/5.0 -
Great communication, daily updates. Sarah was very nice and helpful. Repair looks great.
Returned Clean
My Experience - 5.0/5.0 -
You guys are very professional and very helpful five stars
My Experience - 5.0/5.0 -
Great staff and quick service!
My Experience - 5.0/5.0 -
Quick and easy - appreciated the updates along the way.