Caliber - Jefferson City

My Experience - 5.0/5.0 -

I did find that by the tow hook on the driver side a plastic leave behind the chrome bumper is cracked..

Likely to Recommend - 5.0/5.0 -

Very satisfied customer

Repair Quality - 5.0/5.0 -

I appreciate the communication along the way about where my car is in the process of being repaired

Customer Service - 5.0/5.0 -

Great communication throughout the entire process. I always knew what was going on

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice clean greatwork

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication, daily updates. Sarah was very nice and helpful. Repair looks great.

Customer Service - 5.0/5.0 -

Great communication, daily updates. Sarah was very nice and helpful. Repair looks great.

Returned Clean

My Experience - 5.0/5.0 -

You guys are very professional and very helpful five stars

My Experience - 5.0/5.0 -

Great staff and quick service!

My Experience - 5.0/5.0 -

Quick and easy - appreciated the updates along the way.

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent work. Damage looks like it never happened. Cleaned truck inside as well. Very well done. Totally happy with everything done.

My Experience - 5.0/5.0 -

Sara was wonderful each and every time I called .

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Thanks and we appreciate the service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Well, it's great, but the guy who cleaned the inside missed alot,& it's still dirty in lots of places, like under my seat, also the front windshield, & near the Geer shift,& the backup screen, but the back floor is really clean

Customer Service - 5.0/5.0 -

I really liked being notified daily on the progress, that's nice

Likely to Recommend - 0.5/5.0 -

I would not recommend it to anyone as I had issues and every person i know that has gone here has had issues.

Repair Quality - 2.0/5.0 -

Gave me 4 pickup dates, come day of when i get my car it says maintinence required .

Customer Service - 2.0/5.0 -

Would not give a rental car after keeping my driveable car for over two weeks “waiting on parts” which was one of the reasonc i got multiple pickup dates.

Returned Clean

My Experience - 5.0/5.0 -

The staff was very courteous. I really appreciated that they kept me notified as of the status to the repairs on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The customer service was excellent.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks just as good as it did when I drove off the car lot.

Customer Service - 5.0/5.0 -

Costumer service was great. They explained everything I needed to know.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication and LOVE the workers there. Very friendly and helpful!

My Experience - 5.0/5.0 -

Van looks as good after the repairs as it did new. They even cleaned the van inside and out. Very pleased with the job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Van looks like new once repaired.

Customer Service - 5.0/5.0 -

Got an update almost daily.

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

It took a week longer than quoted causing an extra week of cost for a rental car. Parts were installed obviously missing components, so we have to bring the vehicle back after you reorder new parts, to take out and reinstall said parts.

Customer Service - 4.5/5.0 -

Good except for no explanation on longer time line

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean