Caliber - Johnson City TN
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I've already been recommended caliber Collision to several people.
Repair Quality - 5.0/5.0 -
Thanks to the adjuster for liberty mutual finally oking the fender repair my car looks awesome. I'm very happy with all aspects of that journey.
Customer Service - 5.0/5.0 -
Calibers shop manager was awesome. He worked hard to get my car fix in the shortest possible time. All the employees were very nice and professional, friendly. I definitely would use Caliber Collision if I ever need professional collision services again. Thank you Liberty Mutual for approval of everything that the other person tore up.
My Experience - 5.0/5.0 -
Vehicle looked great when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Thumbs down.
Repair Quality - 1.0/5.0 -
I made a mistake with choosing this business. The professionalism of the employees was unpleasant and simply unbecoming. I will not chose this business for any future work.
Customer Service - 1.0/5.0 -
Customer service is not this particular locations forte.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a really great job with the repair. Except for the fact the the old headlight has a film over it, you wouldn't be able to tell that anything had happened. My only very minor complaint would be that the turn signal light bulb was broken from the impact and a new one was not put in with the new headlight. Otherwise, everything was better than expected.
Customer Service - 4.5/5.0 -
Friendly. Some updates we a little slow to get to me, but overall great.
Returned Clean
My Experience - 5.0/5.0 -
My jeep looks brand new! Absolutely love the work they did on it. Any questions I’ve had after the jeep had been fixed (from a wreck) they have done the very best to answer and help me out and even delivered my jeep to me at work! Thank you so much to the awesome team. I’m super excited to have my car back and will recommend this business to everyone!! Very nice and professional and want to make sure you’re satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Although Caliber did a nice job installing the replacement parts.The fit was lacking due to OEM parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new! Thanks for the great service!
My Experience - 5.0/5.0 -
Good communication with about our Toyota and getting it done before the estimated date
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Got the vehicle back before the estimate date
Returned Clean
My Experience - 5.0/5.0 -
I was able to get my car in and get it fixed right away. Other shops in the area said it would take them 2-3 months before they could start the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs on vehicle were done in a timely manner. Satisfied with quality of repairs and will be back in the future if I need car repairs again.
Customer Service - 5.0/5.0 -
Very happy with repairs.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
done a very good job on my escape looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do what they say, communicate with you with updates and return looking great and clean
Repair Quality - 5.0/5.0 -
My car means a lot to me and they did incredible work on it. I was thrilled with the results.
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable. Explained what they could see that had to be done.
My Experience - 5.0/5.0 -
Everything looked great , and was updated on the progress of the work on the car , thank you all !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks really good , everyone was very friendly, and I got my car in just a couple weeks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Job Well worth the wait.