Caliber - Knoxville - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tim was communicative and supportive throughout this entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Tim was wonderful! He did a great job and kept me updated almost every day. I also recieved my car back earlier than expected.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is our second recent experience with them. Great service both times.
Repair Quality - 5.0/5.0 -
Very smooth process. Looks great. Thanks for helping make it so easy.
Customer Service - 5.0/5.0 -
Very proficient and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such kind pleasant accommodating team!!!TY
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was 10/10 not only when it came to service and keeping me updated with text messages, but in their goal of getting everything “just right.” I’ll never take my car anywhere else. It looks better now than when I first bought it!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with my recent vehicle repair. Communication was timely and clear. I am very satisfied with the quality of the repair the work was done professionally and exceeded my expectations. One thing that stood out was the extra attention to detail. My vehicle was not only repaired it was also returned to me exceptionally clean inside and out. I would recommend their service to anyone looking for reliable, high quality vehicle repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with my repair. They updated me throughout the entire process
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repair itself looks great. Ideally I would have liked to have my car back sooner but had to wait on parts. Other than that no complaints
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Sent my car back to me without ac and a ton of other issues I didn’t have when I dropped it off. Had to keep it extra time because they didn’t take the time to check it 100% before giving it back.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I loved every bit of their service. I really did appreciate when they were giving me a daily/weekly update. I would recommend them for any of their services.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Though the work was done well the notifications about when it would be done and the progress were not good
Customer Service - 0.5/5.0 -
We were told for the two weeks the car was there the date it would be ready then on the date it was supposed to be ready they tried to change it to 3 days later
My Experience - 5.0/5.0 -
It looks great. The cleaned car inside and out was a nice surprise. Thanks to Tim for keeping my ichthys decal. The process was very smooth from the estimate to the pick up. Thanks for the updates along the way. Enterprise pick up process was very smooth and convenient.
My Experience - 5.0/5.0 -
Tim and the rest of the staff were so kind and accommodating! Got my vehicle back to looking as beautiful as the day I bought it ! Can’t thank them enough!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was delivered not completed with a promise to schedule ASAP. Did not hear on the agreed date. Backup cameras are not functioning properly.
Customer Service - 0.5/5.0 -
Date pushed out multiple times. Promised calls and not received. Car is not complete and backup cameras are not functioning properly. Not sure why as the dent was not on a sensor panel.
My Experience - 5.0/5.0 -
Very good communication during the process.
Likely to Recommend - 5.0/5.0 -
Already recommended
Repair Quality - 5.0/5.0 -
Good service