Caliber - Knoxville - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Christina took excellent care of me and was very communicative. Travis did exceptional work of the repairs. Overall the best experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was easy to work with and did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did an excellent job on the repairs for my Audi SUV. The personnel were very professional and pleasant, and I was glad to get the updates via text during the course of repairs. The job was finished in a timely manner, and my car was extremely clean when I picked it up. I could tell they took great care to get everything right!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Using Caliber Collision for repair of front bumper was a great choice. The work was flawless, timely and hassle-free! This company was extremely pleasant to work with — I would definitely recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Lam and Alyssa taking care of my car and me. Delivered 6/24; picked up 6/29. The car looks great! I was very happy to get it back. Thank you. I was also grateful that the rental car could be picked up there and delivered back there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me well informed about the progress of the repair of my KIA Sportage.
Customer Service - 5.0/5.0 -
They were courteous and efficient. Alyssa accompanied me to the car on pickup day for me to check things out before I paid the deductible.
My Experience - 5.0/5.0 -
They did an amazing job. Christina is the best, the girl at the desk amazing! USAA is awesome everybody just made me really happy. My car looks practically brand new better than it did before the accident I am happy and satisfied
Likely to Recommend - 3.5/5.0 -
If the two remaining problems get fixed, then definitely I would rate the experience a 10 over all.
Repair Quality - 4.0/5.0 -
Cosmetic repair is excellent. Two problems remain.
Customer Service - 5.0/5.0 -
Casey was nice and very professional.
My Experience - 5.0/5.0 -
The repair happened ahead of schedule and I was informed the whole time it was being worked on. The process was extremely smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lam did an amazing job! Very satisfied with the result.
My Experience - 5.0/5.0 -
Christina did a great job keeping Us informed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for constantly keeping me updated and getting my Jeep back to me ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and the work looks amazing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christina and Lam provided EXCELLENT customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lam and Christina provided EXCELLENT customer service!
Customer Service - 5.0/5.0 -
Lam and Christina provided EXCELLENT customer service!
Returned Clean
My Experience - 5.0/5.0 -
Did a great job and always communicated with updates throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber team was professional from beginning to end. I recently used Caliber for a different car, so I knew I would be completely 100 percent satisfied with the repair and the process - and I was. The car was even ready earlier than the first estimate of the completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Kept me updated and delivered my car as promised with a flawless repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect experience and so quick as well can recommend caliber!!