Caliber - Lake Jackson

4.7 (2,149reviews)
96%
240 Lake Rd,  Lake Jackson,  TX  77566

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,149)

Likely to Recommend

Repair Quality

jeff was amazing and very good at communicating what was going on with my vehicle

Customer Service

Returned Clean

My Experience

The car looked great. I will be back in town today to turn the car in.

My Experience

Great job, looks brand new

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for the updates! High quality work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jessica and the team did an exceptional job. We mainly spoke with Jessica, and being a business owner myself, I can tell you that you are incredibly fortunate to have her as a team member.

Likely to Recommend

Repair Quality

They were AWESOME! Jessica is the best!

Customer Service

My Experience

Good job

My Experience

Jeff was fantastic! He kept me updated on the whole process and even offered to stay late for me to pick up my car when it was ready. I appreciate the smooth and quick repair of my daughter's car.

My Experience

The team was very understanding and given the few problems we had with the insurance company with the help and understanding they showed my vehicle was completed ahead of scheduled estimated time.

Likely to Recommend

Repair Quality

The repair was good quality and it was done quickly

Customer Service

Very friendly with periodic updates.

Returned Clean

My Experience

Repairs were finished ahead of schedule. And my car looks brand new. Totally satisfied

Likely to Recommend

I already have recommended y'all to a coworker

Repair Quality

Customer Service

Class act the whole way

Returned Clean

My Experience

My Experience

Everyone was so friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

As far as the work that was done, it was excellent so I would recommend them for the work but I feel like they need to correspond a bit more with their clients. I was also caught a little off guard with the fact that I had to pay for my rental car. That wasn't their fault. I should have been more vigilant with my insurance company but nobody there was willing to help me get a rental car. They were too busy doing their own things so I had to get on the phone and call a rental company and arrange everything so I'd have a car so I could leave. It's a good thing that I took the rental car back because we had a friend that loaned us their car because it was going to cost me from Monday to Friday $900. So if I'd gone from Monday to Monday to the next Friday, who knows what the bill would have been! Was awful

Repair Quality

Good work. They had my car longer than expected. That surprised me. They had it for 12 days. But they did bring it to my house for me as I was out of town when they called and told me it was ready.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean