Caliber - Laramie

4.7 (264reviews)
93%
360 North 2nd St,  Laramie,  WY  82072

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (264)

Likely to Recommend

Repair Quality

Customer Service

Promised a week after I had rescheduled it because it was going to take 2 weeks. This repair took one month to the day. I was not even called to give me an update for almost 3 weeks and that was only because I called and was complaining. I even called my insurance company to complain. If they weren't going to work on it for several weeks why even have me bring it in?

Likely to Recommend

Never ever would I recommend them. NEVER. WE have great body shops here and this is who I got stuck with.

Repair Quality

The whole situation was a mess. Took weeks to start any repair. Then weeks to finish. Truck looked great at first glance. My two windows in the front were scratched on the bottom from side to side. Manager said they never had the doors open and wanted to call my insurance. Why, it was cal8bers fault? The hood is is not aligned with the side fender. You can see the black paint through the paint they did. The paint wasn't completely dry so now there are pits in the front. I knew from the beginning that caliber was not going to be good. Unfortunately my insurance did not give me a choice of a shop.

Customer Service

We got off to a bad start. Partly my fault because I was so irritated because I was scheduled to bring my vehicle the next day and they said it wouldn't be until 2 more weeks out. The guy that called me didn't have anything to do with that but I got Irritated with him. After that situation he was totally nice and Accommodating. I apologized to him. He was only doing his job.

Returned Clean

Likely to Recommend

Repair Quality

Marty and his crew did an outstanding job on our car, they worked with us on our schedule and the turn-around time was expedient. I dropped the car off on a Monday and had it back on Friday. That meant a lot to us, Marty and the staff did an exemplary service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

It was late because a part was late arriving Not their fault but I had to keep calling them to get answers The work was excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everything went very smooth and staff were very helpful and understanding.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

You guys did great. Considering my car doesn’t have duct tape on it anymore. And super super fast, which I appreciate big time.

Customer Service

You guys did great. As someone who doesn’t know ANYTHING about cars/body shops, you didn’t make me feel stupid. Thanks for that ✨

Returned Clean

Likely to Recommend

Repair Quality

Great work. A little bumps on keeping me updated throughout the beginning of the process, but great after we got it figured out

Customer Service

Good

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Repair Quality

Customer Service

Perfect

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Once all the insurance got figured out and we were able to start the repairs everything was went smoothly. Mostly easy to deal with and am satisfied with the repairs that were made to my vehicle

Customer Service

Once we got insurance figured out it went smoothly. Although when first dropping off my car there was not great communication of what was going on with my car. Bring it this second time it went better

Returned Clean

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Great job

Customer Service

I have high expectations and these guys did a great job. I highly recommend caliber collision in Laramie Wyoming.

Likely to Recommend

Repair Quality

Very happy with the work done!

Customer Service

Returned Clean

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Total loss

Repair Quality

No repairs were done vehicle total loss

Customer Service

None no repair no repair

Returned Clean

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Repair Quality

Took longer than expected but not a problem, great friendly service

Customer Service

Good communication

Returned Clean

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Repair Quality

Customer Service

Returned Clean