Caliber - Laramie

4.7 (263reviews)
93%
360 North 2nd St,  Laramie,  WY  82072

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (263)

Likely to Recommend

I will be returning if I need body work repair again!

Repair Quality

Everything looks excellent! I'd like to thank the repair people for their excellent work!

Customer Service

They did an excellent job! Their estimate was right on! The manager, Marty Bishop, was fantastic to work with!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did an amazing job

Repair Quality

Excellent communication and beautiful work.

Customer Service

Very willing to call and let me know the progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Marty was very kind and compassionate during this process. I would like to add that this customer service is what was the ultimate decider for choosing caliber Collison. There were other facilities in laramie that were able to get my vehicle in sooner for repair, but their customer service was very rough and made me more nervous about the process. Marty's compassion eased my mind a bit and made me comfortable leaving my car with him for an extended amount of time. I also enjoyed that he kept in contact with me about the progress of the repair so I was not left in the dark.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Thanks for making it an easy repair from out of state!

Repair Quality

Looks good as new.

Customer Service

It was a stressfree experience. Marty kept us informed every step of the repair. They worked with our schedule and the work looks great.

Likely to Recommend

Repair Quality

Customer Service

Impressed with your friendly, knowledgeable and efficient service.

My Experience

Great customer care

Likely to Recommend

Repair Quality

Great customer service that went above and beyond to get my car done in a timely manner. Rick was fantastic to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Marty was great and communicated with me every step of the way. Always will work with him in the future.

Likely to Recommend

Repair Quality

They do a good job on repairs. They keep you up todate. They are very personal and have a good staff. I would highly recommend this place to my friends and family.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job. They even cleaned up my interior.

Customer Service

Returned Clean

Likely to Recommend

Overall they got me in fairly quickly and the work looks like it was done satisfactory.

Repair Quality

Everything looks like it was done well.

Customer Service

When I dropped off my vehicle they said it would be done in five days. And they would keep me updated on the progress or anything. I never received one call on the progress. Two weeks later vehicle was done. I called three times to get an update. Twice they said they were waiting on a part and should be in the next day. The part didn’t come in there next day and I never got a call. In the third phone call to them they said the part was just delivered and they would get car done after lunch.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Marty and the receptionist were friendly and professional. Nice surprise to have the car returned washed and detailed! SUV looks like new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The hazard light switch was damaged in the same accident, listed on the quote and receipt, but was not fixed until I brought it up when I picked up the vehicle. It was quickly made operable in the parking lot before I left with it.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everybody was so so nice and kind and walked me through/explained every part of the process which was unexplainably helpful and reassuring as I had never had to get my car fixed through insurance and quite literally had no clue how any of it worked. They all had amazing attitudes and it felt like they really cared and were even excited to help me get everything taken care of!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean