Caliber - Las Cruces - Amador

4.7 (3,640reviews)
92%
2125 West Amador Avenue,  Las Cruces,  NM  88005

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,640)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and exceptional communication throughout the repair process. Many highlighted that vehicles were completed ahead of schedule, with repairs described as outstanding, seamless, and restoring cars to like-new condition. Regular text and phone updates were frequently commended, making customers feel informed and at ease. Staff were widely described as friendly, courteous, and knowledgeable. A few customers noted concerns around incomplete repairs, cleanliness issues post-repair, and isolated instances of communication gaps or billing surprises, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and a high likelihood to recommend the shop.
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"They said vehicle would be ready in 9 days and I had it back in two days."
"... were very impressed with how easy the process was. It was repaired a week ahead of schedule. The team is great to work with! Thank you!" Read more
"Over a month to get my car back, took my insurance to take over to finish repairs otherwise they wouldn't ..." Read more
"I was without my car for eight days, wasn't happy with that"
"... vehicle, the representative did an amazing job with keeping me informed throughout the whole repair experience. She did not hesitate on sending text messages or ..." Read more
"... and well. Everything was communicated clearly and I received regular updates, which were greatly appreciated." Read more
"... process has been so simple and straight forward. The weekly updates provided clarity. I knew exactly what was happening when it happened. And my car was ..." Read more
"... being hit , they made the repair process hassle free, they kept me updated every step of the way, and my car was in and out of the shop in a satisfactory ..." Read more
"Repair process done quickly. Lots of miscommunication between Caliber and AAA. Requested small area painted near repair. Willing ..." Read more

My Experience

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Repair Quality

Customer Service

My Experience

My Experience

My Experience

3rd repair at Caliber. Each wreck (not my fault) has been handled with professionalism and deep care. Next time some asshat crashes into me, I'll be at Calibers.

My Experience

Windshield wipers, front are not working and my license plate was in the backseat with the screws missing.

Likely to Recommend

Repair Quality

Customer Service

Thanks for asking. The service was excellent! Obviously the staff takes pride in their work and they were friendly and considerate. Kudos to Jessica and Rebecca!

My Experience

My Experience

Very attentive and up to date with schedule. They did a great job.

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Customer Service

My Experience

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Repair Quality

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Returned Clean

My Experience

Work looks good, done in a timely manner.

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Repair Quality

Looks good

Customer Service

Car looks good quick turnaround

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Repair Quality

Customer Service

My Experience

Very good job and attentive staff!!!

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Repair Quality

My car is beautifully restored and done in a timely manner. All staff is friendly and accommodating!

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Returned Clean

My Experience

Timing of the work, was amazing the fast and efficient work that was completed and the staff is so kind!

Likely to Recommend

Repair Quality

The work was completed with in a short time frame! And everything was excellent.

Customer Service

Everyone was kind and the updates we wonderful

Returned Clean

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Returned Clean

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Repair Quality

Caliber Collision contacted me right after I contacted my insurance. They were able schedule the drop off within 2 days. They were able to finish the work on my car on a reasonable time period and the work done is absolutely amazing. I am happy with their service.

Customer Service

Returned Clean

My Experience

The work done is extremely well. I met the 2 staff mechanic who did the repair and were very professional. Matt was also helpful. Rebecca had been very patient and helpful from start to finish. Very grateful to all.

Likely to Recommend

Will definitely recommend.

Repair Quality

Great job. Totally satisfied.

Customer Service

Great job and shout out to Rebecca, Mr. Aguilar, Matt and the 2 mechanic staff who did the repair job.

Likely to Recommend

Repair Quality

Customer Service

Jessica was friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Great people work here

Customer Service

Returned Clean