Caliber - Las Vegas - Ricky Rd

4.7 (2,796reviews)
92%
5360 Ricky Rd,  Las Vegas,  NV  89130

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,796)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very pleased with the service I received. My car was only in the caliber collision shop for three days total - everything was fixed to my satisfaction. Everyone was very friendly and helpful.

Likely to Recommend

Repair Quality

Caliber Collision completed the work in a timely fashion. They were professional in all aspects. I appreciate all of their efforts!

Customer Service

Loved the personal customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You made the car look brand new again and the service was fast as well.!

Likely to Recommend

Repair Quality

They completely repaired my vehicle

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Service was impeccable. Everyone I spoke with was experienced and helpful.

Customer Service

They kept in touch throughout the repair.

Returned Clean

Likely to Recommend

would recommend them to anybody and I may have to get some work done on my other car

Repair Quality

it was not our local caliber‘s fault but it took a very long time to get a headlight that was not available nationwide so these guys did an amazing job on our car. We just love it and we had other cars in the meantime so it wasn’t too bad. But that crew was just amazing. We were out of the car for a couple months, but not due to their fault.

Customer Service

these guys are amazing and very, very friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Totally enjoyed the experience customer service was at it best!!!!! A Caliber customer for life!!!!!

Customer Service

My Experience

Customer Service was exemplary. Their listening skills were great and any and all questions were answered in a professional manner. The assistance I receive and moving items from my vehicle was without question great. If I were to make a comment on anything, it would be the extended time that it took to complete my automobile without receiving up-to-date information. I’m not complaining because later found that there was an error in my phone number. But again, I have no complaint on the superb job done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend Caliber to my friends and family, they did a awesome job

Repair Quality

Very professional and friendly Work is done on a timely manner

Customer Service

Very good customer service, very helpful with all my questions

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was charged for incomplete work and told I needed a new fuel pump when the line just wasn’t connected

Likely to Recommend

Repair Quality

Car wasn’t assembled right was then was told my car was ready only to be dropped off and waiting 3 hours because the car had no gas then wouldn’t start then was told I need a new fuel pump for extra fee because they disassembled it to place the fuel tank in but didn’t reassemble it back right I refused the service towed my car from your facility and paid my neighbor to look at it the fuel line wasn’t connected back tight enough so it popped of waste of money and job done was horrible tried connecting Gm no help tried reaching out to corporate no response

Customer Service

Google review

Returned Clean

My Experience

Caliber did a great job repairing my vehicle. They also follow up and keep you well informed on the progress. I highly recommend them.

Likely to Recommend

Repair Quality

They take the time to keep you updated on your vehicle

Customer Service

Staff is very nice there.

My Experience

My experience was excellent. The staff was friendly, helpful, and kept me informed throughout the repair process. I truly appreciate the quality of work and customer service—thank you!

Likely to Recommend

Repair Quality

Overall, the repair quality was excellent.

Customer Service

The customer service was very good overall.

Returned Clean