Caliber - League City

4.9 (1,934reviews)
97%
871 Fm 517 W,  League City,  TX  77539

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,934)

My Experience

Everything was wonderful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

When I picked up my vehicle I wasn’t shown anything that was done to my vehicle. I was walked out to my car and told thank you very much and to please leave a good review. I don’t know much about cars so I looked at the damage that I knew I had that was in the front and side of my vehicle that got fixed and left to have my dad look at it, to make sure everything was done correctly. As he was inspecting my car We seen a crack in my windshield that wasn’t there prior and it’s on the side of my car that caliber fixed. I reviewed my pictures that I took of my car for myself and insurance company and no crack was seen in the photos on my windshield . Plus it was never there until I picked my car up. I called Caliber immediately and was told to bring my car in the morning so I did and they told me they would contact me with a solution but never did so I contacted them again and now being told to pay half for my windshield? On the other hand April who is in the front is very disrespectful, she told my personal business to Enterprise who contacted me yesterday October 12th. Definitely feel let down, disrespected and very disappointed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The car came out looking better than ever. Also, they got it out in a weeks time which was great because that’s what they promised, no later, no less.

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Returned Clean

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Very quick and informative

Customer Service

Great folks and kept me in the loop the whole time

Returned Clean

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Customer Service

The last 2 weeks I got update statuses on a regular basis. But the 1.5 months before that I was not regularly updated. I believe employee transition. But the staff are some of the friendliest I’ve ever dealt with as far as car services

Returned Clean

My Experience

I really appreciated the daily updates about the progress.

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Repair Quality

Customer Service

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My Experience

Great communication and great service!

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Absolutely!

Repair Quality

Great service and great communication.

Customer Service

Returned Clean

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Repair Quality

Great work and good turnaround.

Customer Service

Service was above and beyond.

Returned Clean

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My Experience

April, made you feel like part of the family first. When you walk in and greeted they way she had with me and my son was everything. Thank you! My tech. Mr. Richard was very professional. Didn’t miss a beat on the repairs and the time frame in which it would be complete. Super supportive and kindhearted . This has been the best service in repairs I have received.

My Experience

It looks great! Thank you so much!!

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Customer Service

Returned Clean

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Repair Quality

Reid and Rich did a fantastic job of repairing my vehicle. They went above and beyond and created a new bracket for my backup camera that had been damaged in the wreck, as well as Reid installing my new license plates and registration sticker for me. Rich kept me updated daily on the progress on my vehicle and was very kind and helpful when answering my questions. Everyone was extremely friendly and patient with my questions and concerns and I am overall extremely satisfied with the service I received!

Customer Service

Returned Clean

My Experience

April was very friendly and remembers her customers. Rich was great about keeping me up to date on the status of my repair

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Returned Clean

My Experience

Everyone at Caliber was sooo nice and helpful. They reply did an amazing job, they did everything so quickly, and were in constant communication.

My Experience

Great communication, ready before the promised date. Very friendly, clean environment Truck looks great!

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Customer Service

great service, regular updates and ready ahead of promised time frame. i would use again, hope i dont have to, but would.

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Customer Service

Returned Clean

My Experience

Your work is excellent and you keep customers informed all the way through the process Very pleased

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Repair Quality

Great work ,great cust service, would recommend any body repairs to Calibar collision

Customer Service

Kept me informed all the way from start to finish

Returned Clean