Caliber - Lock Haven
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I’ve had vehicles there numerous times and each time was very satisfied
My Experience - 5.0/5.0 -
They did an excellent job on the repair-it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was very upset with how dirty my vehicle was inside. Shoe prints on the carpet, it was dusty and dirty inside. The vehicle was there for 3 weeks. The damage was $1200.00. No huge repairs.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not only was the vehicle dirty, dusty, and had foot prints inside. The outside had a decal. That was not put back on. The vehicle was there for 3 weeks. I will not be bringing any vehicle to your establishment again .
Customer Service - 2.5/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Their automated scheduling system is ineffective. Once you are able to speak with an employee at the actual shop you'retaking it to, then customer service is well done. There was some paint overspray on the back of my driver's seat. But I was able to scrub most of it off and it's near the floor, so no biggie. Vehicle was done 4 days prior to projection.
My Experience - 5.0/5.0 -
The no cash policy sucks. That’s Un-American. I don’t know how it’s legal to refuse legal tender. Sounds like something some Democrat came up with! The body work and paint are great!
Likely to Recommend - 2.5/5.0 -
I'd ask them who else they would consider.
Repair Quality - 5.0/5.0 -
Of course I'll keep an eye out for anything falling off, but it looks like new to me.
Customer Service - 5.0/5.0 -
Brian Baney went above and beyond. Keep that guy!
My Experience - 5.0/5.0 -
From day one all employees were very polite and helpful in every way. Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Local team was very professional and took time to explain the repairs. My Chevy looks great! The only bad part of my experience was the calls from your call center that was contradictory to what I was told at the shop and she was very hard to understand. Thank you for making a bad situation easy peasy!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was there well over a month when it was a weeks worth of work, barley got updated, Car has electronic issues that were not there before dropping it off.