Caliber - Lock Haven
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Took way too long to repair (after waiting 6 weeks for an appointment) not good communication, car was returned to me dirty both on the outside and inside. Was not at all detailed like I was told it would be. There are spots of some substance on my back seat that is not from me (which I have photos of) I know the car was not detailed because there is still dirt inside and hair and grass on my floor mats, so I know it wasn’t even wiped down at the least. I feel like for over 6,000 my car could have at least gotten a wash or I should’ve been able to get it a day earlier.
Likely to Recommend - 5.0/5.0 -
Never had a problem always a great job
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Should not take over 3 weeks to repair a vehicle
Customer Service - 0.5/5.0 -
Terrible communication
Returned Clean
My Experience - 5.0/5.0 -
I’ve had vehicles there numerous times and each time was very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job on the repair-it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was very upset with how dirty my vehicle was inside. Shoe prints on the carpet, it was dusty and dirty inside. The vehicle was there for 3 weeks. The damage was $1200.00. No huge repairs.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not only was the vehicle dirty, dusty, and had foot prints inside. The outside had a decal. That was not put back on. The vehicle was there for 3 weeks. I will not be bringing any vehicle to your establishment again .
Customer Service - 2.5/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Their automated scheduling system is ineffective. Once you are able to speak with an employee at the actual shop you'retaking it to, then customer service is well done. There was some paint overspray on the back of my driver's seat. But I was able to scrub most of it off and it's near the floor, so no biggie. Vehicle was done 4 days prior to projection.
My Experience - 5.0/5.0 -
From day one all employees were very polite and helpful in every way. Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Local team was very professional and took time to explain the repairs. My Chevy looks great! The only bad part of my experience was the calls from your call center that was contradictory to what I was told at the shop and she was very hard to understand. Thank you for making a bad situation easy peasy!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was there well over a month when it was a weeks worth of work, barley got updated, Car has electronic issues that were not there before dropping it off.