Caliber - Los Angeles - W Washington

4.9 (1,740reviews)
97%
3501 W Washington Blvd,  Los Angeles,  CA  90018

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,740)

My Experience

Santino Ramos and his team did a fantastic job on my 2005 GMC sierra Dinali thank you very much

Likely to Recommend

Repair Quality

Santino Ramos and his team did an excellent job on my 2005 GMC Sierra Denali. Thanks

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely yes!

Repair Quality

Is was great, I got up date every day, from Santino, Caesar and Victor. Thank you !🙏

Customer Service

Good service!

Returned Clean

Likely to Recommend

Repair Quality

Great work and customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend it to family and friends.

Repair Quality

The quality was spot on, the car is back to its original beauty.

Customer Service

Caesar and Santino were great! Everything was professionally done. From the dropping off to the picking up.

My Experience

Great experience handling the consequences of my first ever accident. I got my car back earlier than anticipated all new, shiny and clean. The process is very transparent in terms of parts, labor and prices. Special thanks to Santino who kept me posted every step of the way being super nice and friendly. All my questions were professionally answered. Thank you!

Likely to Recommend

Repair Quality

Great experience handling the consequences of my first ever accident. I got my car back earlier than anticipated all new, shiny and clean. The process is very transparent in terms of parts, labor and prices. Special thanks to Santino who kept me posted every step of the way being super nice and friendly. All my questions were professionally answered. Thank you!

Customer Service

Returned Clean

My Experience

Great job. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Santino is the absolute best. He made a very stressful time for me almost enjoyable! Lol. Amazing communication and transparency. I completely trust him and that is so rare in this industry, but to mention this world. Tremendous job, great team, beautiful work. ⭐⭐⭐⭐⭐

Likely to Recommend

I'm telling everyone about Santino. It was a great experience from a bad situation.

Repair Quality

Santino is great and the team did a great job.

Customer Service

Santino kept me updated and was always honest and kind. He is amazing.

Returned Clean

Likely to Recommend

Friends, family, everyone!

Repair Quality

My boys took care of me!

Customer Service

Returned Clean

My Experience

I felt like I had stepped into a brand new car just from the dealership! The detailing post body work really was a awesome finishing touch! The craftsmanship of the body work was superb! Santino and the Caliber Collision crew are top notch! I hope to not have to see them again soon because I don’t want to be in an accident, but they will be my go-to guys if I need additional body work! Thanks so much for your great work and customer service!

Likely to Recommend

Definitely referring friends and family to Caliber Collision.

Repair Quality

Santino and the crew at Caliber Collision got me back on the road in no time! Upon pick up, the detailing following the body work made me feel like I was jumping into a brand new vehicle straight from the showroom floor! I couldn't be happier with the work on my Mazda3! I don't hope to be back soon because it means I've been in a fender bender, but if I need another collision repair, Caliber Collision will be my go-to!

Customer Service

Thorough detail and updates from beginning to end.

Returned Clean

My Experience

This shop is amazing! They do excellent work promptly and they communicate clearly and regularly. They are helpful and friendly and made the process of getting my car repaired as stress free as possible. I highly recommend this shop!

Likely to Recommend

I would highly recommend this shop to anyone I know

Repair Quality

My car looks brand new after the work - fantastic job!

Customer Service

Everyone there was helpful and courteous - they took the time to explain the process, which I appreciated a lot. Santino was the one helping me out and he was very prompt and friendly in our communication.

Returned Clean

My Experience

Great work provided by Santino who took care of all my inquiries. Received consecutive updates throughout my week. Great customer service and detailed work provided. I appreciate the professional work done by Caliber Collision.

Likely to Recommend

Repair Quality

Great customer service. They kept me up to date with everything that was going on with the repairs. Thank you for everything.

Customer Service

Returned Clean

My Experience

This was a really smooth process and Santino, the service manager, was communicative and very helpful throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hands down, best experience I ever had getting my car repaired. I’ve been driving for 30 years and have owned a lot of cars. Quite a number of them needed body work from time to time. So I know. Caliber Collision takes everything to another level. They’re attached to Enterprise and even arranged to have me picked me up at their location on Washington to bring me to my rental. They sent me periodic texts throughout the week to update me on their progress. I showed up to get my car and it was beautiful. They even washed and waxed my car. The customer service was authentic. No charlatans. Just a company that wants to be excellent. Don’t take your vehicles anywhere else.

Likely to Recommend

Repair Quality

Customer Service

The best experience I’ve ever had getting my vehicle fixed.

My Experience

Likely to Recommend

Repair Quality

Manager was extremely helpful and whole experience was super smooth and well communicated the entire time!

Customer Service

Returned Clean

My Experience

Very good customer service. Overall a good experience. Santino was great..I'm very happy with his service

Likely to Recommend

Repair Quality

Very good service Special thanks to Mr santino

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean