Caliber - Manitowoc
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and his team did a phenomenal job on my 99 Tahoe repairing and replacing the front grill and right headlight replacement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really liked having the up dates every week and fast call backs. I also was surpised to see my floor mats and carpet cleaned. Very happy with the results.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Perhaps in future, parts ordered b4 instead of drop-off since I was set for repair. TU
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are AMAZING! My baby looked good as new when I received him back! They even wiped down and cleaned up the mess my babies made in my vehicle! 😅 I definitely recommend them to anyone and return for future services to mend my vehicles.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done very professionally and you can not see the difference between factory paint and the repairs. Mike handled all of the paperwork, other than the initial claim with the insurance company, I did not have any additional contact or concerns from the insurance company. Thank you for the very professional service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employees were professional, helpful and kept me informed on the repair process.Mike very easy to work with as were the others
Likely to Recommend - 4.0/5.0 -
Good for new customers
Repair Quality - 4.0/5.0 -
Good communication and done on time. Friendly employees.
Customer Service - 4.0/5.0 -
Friendly and good with customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike did an excellent job of keeping me posted as to the progress of my repairs. He also went out of his way to ensure I understood what was being done and to ensure I have a great customer experience. The car was repaired to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was prompt and professional. Kept me updated throughout the process. Would do business again if needed. Thanks
My Experience - 5.0/5.0 -
The entire team absolutely exceeded expectations. They kept me informed and up to date on the repair progress and were so kind to me I will be recommending the shop to my friends, family, and customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My son very happy to get his car back..super job thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work was great, timely, and the staff were pleasant.
Repair Quality - 5.0/5.0 -
Hi, this is Patricia Babcock, wife of Daniel. The work done by the Manitowoc shop is great. The staff were polite and patient, even though they could tell I was upset with the fact that my drivable vehicle would not be returned to me while awaiting parts. We are looking into other insurance companies since we consider this very poor customer service. Thank for your wonderful service.
Customer Service - 5.0/5.0 -
Hi, this is Patricia Babcock, wife of Daniel. The work done by the Manitowoc shop is great. The staff were polite and patient, even though they could tell I was upset with the fact that my drivable vehicle would not be returned to me while awaiting parts. We are looking into other insurance companies since we consider this very poor customer service. Thank for your wonderful service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
No comments on progress even thought that was promised at the outset.