Caliber - Marble Falls

4.9 (3,784reviews)
98%
5407 N. US Highway 281,  Marble Falls,  TX  78654

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,784)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repairs exceeded expectations and vehicles were returned looking brand new. The team receives high marks for professionalism, friendliness, and attention to detail. Communication stands out as a major strength, with customers appreciating regular text updates and proactive calls throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed days or even weeks ahead of schedule. A few customers mentioned areas for improvement, including more accurate repair cost estimates, better app update details, occasional inconsistencies in follow-through on callbacks, and ensuring vehicles are thoroughly cleaned upon return. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
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"... BEST! All employees are courteous and respectful. They do their work efficiently and they take pride in their excellent reputation. My husband and I would ..." Read more
"... team kept me informed throughout the process, and my vehicle looks and drives like new again. I truly appreciate their commitment to quality and ..." Read more
"... projected time. The quality of work is bar none, the best. As a painter and body man in my past, the complexity of today's cars is challenging and ..." Read more
"... quickly despite caliber collision being really busy. All of the employees were very nice and professional" Read more
"Prior to pulling into the parking lot I could see that the paint did not match. When I walked into ..." Read more
"... could teach a lot of businesses about communication. Absolutely the best Ive seen in years." Read more
"The customer service is a 10 ! The updates on the status on my repair was great to receive. The quality repair on my vehicle was ..." Read more
"... and treated me like they would want to be served. Communication was excellent start to finish. I will reccomend them to my friends." Read more
"Everything was great and completed ahead of schedule. Communication throughout the process was on point and very much appreciated. Jeep looks fantastic!"
"... in contact with. Very professional. Very polite. I appreciated the communications and insight to each step. Everything was made very simple to understand ..." Read more

My Experience

As before the service I received throughout this process has been excellent. I will definitely recommend you to all my friends and family. The professionalism and quality of work is above and beyond. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was exceptional! Very satisfied with the quality and excellent care of my vehicle. Thank you alll!

My Experience

Great service and communication!

My Experience

I appreciate the fine customer service provided by Cord. He kept me updated and well informed. My car looks great! Thank you. I’ll recommend Caliber to my friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very quick; kept in touch; front desk was personable and easy to deal with: walked out with me at end and did not just say “there you go good bye.”

Customer Service

Excellent

Returned Clean

My Experience

Our contact person Cord sent me regular updates on our repair. They completed the work earlier than promised, and we're completely satisfied.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great communication. Easy process. They did exactly what they said they would do.

Customer Service

Returned Clean

My Experience

Probably too many to mention, but I think they've gotten everything resolved after multiple trips on my part.

My Experience

Great communication and everything turned out perfectly. Thanks to Cord on a job well done!

My Experience

All went great. Thanks for your help

My Experience

Manny was great at communicating and following through with our repair. Very happy with the quality of the work

My Experience

My Experience

Cord was very professional Communication was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone was very kind and courteous, same to want to take care of the issue. They kept me well informed on the progress they were doing, and I was very pleased with the outcome. Was a very knowledgeable group it seemed to me.

My Experience

Everything was completed quickly, and I was informed of progress along the way. Everyone was friendly and helpful throughout the process!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great and the communication throughout the process was great.

Likely to Recommend

Everything is good

Repair Quality

Customer Service

See i e and car are good.

Returned Clean

Likely to Recommend

I'll tell everyone it's the best place ❣️

Repair Quality

Beautiful work .❤️

Customer Service

Very nice people easy to understand ❤️

Returned Clean