Caliber - Marshall

4.9 (578reviews)
98%
3901 E End Blvd Suite A,  Marshall,  TX  75672

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (578)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. Communication was a standout highlight, as customers appreciated frequent text updates throughout the repair process, keeping them informed at every stage. Timeliness was another key strength, with numerous customers noting their vehicles were completed ahead of the promised date. Customers also valued the professionalism and friendliness of the staff. A few customers noted areas for improvement, including occasional parts delays, minor cleanliness concerns inside vehicles, and isolated instances of incomplete repairs, all drawn directly from their feedback.
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"... progress of my repair and got it done ahead of schedule. My vehicle looks brand new! Im beyond satisfied with the quality of their work and their friendly ..." Read more
"... I was kept well informed throughout the process. Superior workmanship. My car looks great! Would highly recommend Caliber Collison." Read more
"Total professionalism. Regular email updates. Superb workmanship. My car looks new again."
"Everything was actually great. These guys are super experienced at what they do! I would 1010 recommend their service"
"... and were updated along every step of the process. My car looks and drives like it did when it was brand new. I am so pleased with how thorough the job was. All ..." Read more
"... repairs to my vehicle. Also the fact that it was repaired 5 days before it was initially promised and during an ice storm!" Read more
"... kept up to date throughout the entire process and my car was ready two days ahead of the estimated completion date." Read more
"Actually completed the repairs 6 days ahead of schedule"
"It was ready before date promised."
"They texted me almost everyday with updated. I have never been informed like this before. It was awesome."
"... company was a great choice and they did not disappoint. I received progression updates and text informing me of details about my repairs. Im truly grateful for the expedient ..." Read more
"The constant correspondence was awesome! I loved knowing the status of my vehicle daily and it was even done sooner than anticipated! They ..." Read more
"Caliber did an amazing job! They kept me informed throughout the entire process so I would know where they were during the repairs. ..." Read more
"Job well done, like new again. Very clear and consistent client communication"

My Experience

The entire process was made simple by great employees!! Thank you for doing such a great job!!! My truck looks awsome!!

Likely to Recommend

Thank you

Repair Quality

Nice job

Customer Service

Thank you

Returned Clean

My Experience

I had a wonderful experience with Caliber collision in Marshall. Great service and very friendly helpful staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went smoothly

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Repair Quality

Customer Service

They were great. It was the automated messages that got a bit confusing when it comes to of things were finished or not.

My Experience

They were very fast and professional i was updated all through the process.i was surprised at how fast my truck was repaired and it looks great I would recommend calber collision to anyone looking for a quality repair.

Likely to Recommend

I would definitely recommend them to a friend

Repair Quality

They did an excellent job on the repairs and communication with me and I would recommend them and I would go back there myself if and when I need further repairs

Customer Service

Customer service was very promt

Returned Clean

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Repair Quality

Customer Service

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Actually scheduling to bring another car in the next two weeks.

Repair Quality

Jon took care of the car and it looks great.

Customer Service

Thanks Jon

Returned Clean

My Experience

Nice experience and appreciate the text every day on the process

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Did great work on the car looks brand new

My Experience

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Repair Quality

Customer Service

Great job! Not a lot of shops that have actual body repair personnel that can actually repair a bumper cover and make it an undetectable repair.

My Experience

I appreciated the ongoing text messages to keep me informed of the progress on my car. Everyone was friendly. My car looks great!

Likely to Recommend

Repair Quality

My car looks great!!!

Customer Service

The service was great! My car was repaired in a timely manner. Jon kept me informed of its progress almost daily. That was very much appreciated. I would recommend Caiber in Marshall to anyone needing their services.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

10 very good work and service

Customer Service

Returned Clean

My Experience

Excellent work and communication! I will use Caliber Collision again and highly recommend them.

Likely to Recommend

Repair Quality

Great communication and excellent finished product. I would recommend them and use them again!

Customer Service

Returned Clean

My Experience

The repair was done very well in a quick timeframe. Communication through the steps of the repair kept me up to date the whole way through till completion.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience