Caliber - Mauston
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are so grateful to Hailey explaining and making sure we understood and following through giving us information when things were going to get done. We are very pleased how that car turned out. Thank you so much.!
Customer Service - 5.0/5.0 -
It was a great experience with customer service with Hailey. She explained and listened to our concerns and she follow through. We are very happy with the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done sooner than expected and the truck looked fantastic.
Customer Service - 5.0/5.0 -
Top notch in friendliness
My Experience - 5.0/5.0 -
Great communication updates were nice and the repair was completed ahead of the initial completion date
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was problematic- and took a while. But the structural problems were fixed and the car drives nicely.
Customer Service - 5.0/5.0 -
My main contacts were with Kim and Halie…they were very responsive and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints!
Repair Quality - 5.0/5.0 -
Everything looked great!
Customer Service - 5.0/5.0 -
Extremely pleased, noligable, friendly service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with all aspects of their service
Repair Quality - 5.0/5.0 -
Very personable and easy to deal with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim was super nice on phone and my car besides being fixed looked awesome inside and out 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff, car looks great inside and out and was fixed to perfection
Customer Service - 5.0/5.0 -
Very friendly staff, car looks great inside and out and was fixed to perfection
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing- it's like nothing ever happened to it. They also cleaned up the interior which I was not expecting at all! Everything was completed in a timely manner (especially considering the recent snow storm), and everybody I interacted with was very kind and patient. I'm hoping I won't need Caliber's services again, but if I do they will definitely be my first choice.
Customer Service - 5.0/5.0 -
I spoke to Hailey the most, and she was very kind and personable.
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with the updates courtesy and the work that was done to the car. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done and fast. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very impressed with the work that was done on my truck.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! Hailey and Kim were super attentive and were able to get me repaired same day
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with the work. The Mauston shop is a heavy user of air freshener and scented products. My spouse and I both react to these chemicals. I requested they not use anything scented on the interior of my vehicle. They thanked me for letting them know and did a fantastic job of cleaning the interior without leaving a trace of scent behind. I'm very thankful! They could go another step and tone down the scents in their building.
Customer Service - 4.5/5.0 -
The Mauston shop has great customer service. The centralized scheduling for the hail damage tech got things confused a couple different times. I think it's better to let the local shop handle the scheduling.