Caliber - McComb
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like how y’all stayed in contact with me and tell me what I was doing with my vehicle
My Experience - 5.0/5.0 -
I was very pleased with the patient that Genevieve and the other workers at your facility showed. There were issues in getting the car in and getting an appointment because of my schedule and the payers schedule. The car was completed and ready for me before the time initially thought. This pleased me very much. This is the second time I’ve had my car repaired at your facility and I’ve always enjoyed the finish product. Thank you very much.
My Experience - 5.0/5.0 -
I am satisfied with the work and the way they kept updated me on the repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very fast at fixing our problem. They did an excellent job and the staff is very very nice, knowledgeable, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied 10
Customer Service - 5.0/5.0 -
Good folks. Very professional
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Good once it was corrected
Customer Service - 2.0/5.0 -
They make you feel like you are coming to the right place when you drop off your vehicle, but after that communication stalls to a minimum and they will tell you the same story every week like they forgot wat they already told you and it gets very frustrating after 2 months of not being told the truth over and over again
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much for repairing my car I’m very satisfied with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Great job,thanks for the outstanding service from Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for the outstanding service,I’m very pleased for the service you all provide.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Thank you to Jessica and others that helped us with our vehicle repairs. They communicated well and were super helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs looks really great. They did an awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work and paint job was great. But the molding around the door, where the panel glass was replaced was not put back in. It was hanging.My grandson put it back in place, but if it comes back a loose, I'll bring it back in.
Customer Service - 5.0/5.0 -
Paint and body work looks amazing, thanks great job.
Returned Clean
My Experience - 5.0/5.0 -
Gabrielle and everyone that worked there did a great job communicating and repairs and all in between
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gabrielle was the best!
Returned Clean
My Experience - 0.0/5.0 -
I was told on Thursday my car would be ready on Monday. I leave work on Monday and pass my car sitting at a shop getting protective film being put on the front. I call Caliber. They say they are on their way to go get it to give them a few hours to get it cleaned up. I wait from 3-5pm to go get my car. I don’t know what they cleaned but it was not my car. The outside is ok. I know the inside was not when they picked it up. But when I got it back yesterday it is dirty. This is a new car with 10,000 miles on it. I am very particular about keeping my car clean especially the interior. I hand wash and clean my car almost weekly. The floor board looked like they had been hauling pigs in it. There is a dirty foot print in the back. Evidently the windows were left down and looks like blooms off a tree blew into it. Had I not waited 2 hours for them to clean it up that would be one thing but I did wait 2 hours to get a car with a dirty interior back. Also every electronic setting that could be changed was changed. The mirrors are not folding in and nothing is set the same. I have used Caliber for repairs before and not had any problems. This has not been a good experience. The body repairs appear fine for now but given the other problems I am waiting for the bumper to fall off.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They did fine overall.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The drop off and repair speed and communication was good until... pick up time. They were short staffed and did not know if the car was finished or not. Wife said she had to wait about 30 minutes. This writer was in Jackson with medical testing and could not be there to pick the car up.