Caliber - McMinnville

4.8 (307reviews)
96%
1414 Smithville Hwy,  Mcminnville,  TN  37110

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Volkswagen

Reviews (307)

My Experience

The team in McMinnville were excellent! Very nice, kept me aware as things progressed. I got my vehicle back to ahead of schedule. And it looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was so happy when I picked my car up last Friday after having a lot of work dont on the front end replacing my hood and I call them the front fenders my car looks new again thank you guys for your kindness and super great work that you did on my car it’s beautiful again!

Likely to Recommend

Like I said this is the place from now on I’ll be taking my car for any service

Repair Quality

Great work mu car looked like a new car again really happy with these people I will return if needed!

Customer Service

Wonderful service very satisfied!

My Experience

Very good service.

My Experience

They kept us informed of the progress and did excellent work.

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Repair Quality

Customer Service

My Experience

Excellent staff and excellent work! They made me feel comfortable and confident that they would get the job done. They kept me informed from start to finish. Will definitely recommend and use if needed again!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Unlikely unless they are not picky about their vehicle. If they don't care then I would probably recommend.

Repair Quality

Generic fender liner does not fit flush to the car. There is a raw edge that is very noticeable. At least it isn't broken with a hole in center of it like the one it replaced.

Customer Service

Customer service was good except communication between the workers there wasn't good. They kept texting and calling me at work when I had stated I wasn't supposed to be on phone during my work shift. One person told me one thing while another told me something else. They all need to be on the same page.

Returned Clean

My Experience

Workers there always do a fabulous job explaining everything/steps that need to be done to fix your vehicle. Real life savers. Plus they’ve fixed me up with new parts both times.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Looks like new. Can't see where the damage was. Great job.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience.

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Repair Quality

Customer Service

Returned Clean

My Experience

Michael and the receptionist at the front desk were just amazing so polite, so respectful. They completely explained Everything kept me informed along the process. If I need any work done, I would gladly come back.

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Customer Service

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Repair Quality

Customer Service

I began hearing from the McMinnville location after I called them. When I told them I hadn't heard any updates in three weeks from anyone associated with the company, they began to communicate. I am very dissatisfied with the Customer Service Department from the Lavergne location.

Returned Clean

Likely to Recommend

Hard working, professional

Repair Quality

Happy to do the work needed to repair my truck, everyone have been SO professional.

Customer Service

Awesome work

Returned Clean

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Customer Service

My Experience

They are awsome. Very friendly. Great work

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall an amazing service! They worked quickly and efficiently, and I got my car back brand new! Recommending Calliber Collision and Michael to all my family and friends.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent communication. Kept me updated throughout the process. Work looks great. Can't tell anything ever happened!