Caliber - McMinnville

4.8 (311reviews)
96%
1414 Smithville Hwy,  Mcminnville,  TN  37110

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (311)

Likely to Recommend

Repair Quality

Very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great!

Customer Service

My Experience

Excellent attention to detail and customer communication. Best auto repair experience ever!!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have recommended to many of my friends and colleagues.

Repair Quality

High quality repair.

Customer Service

Great customer service from when you first enter the door to walking you out after completion.

Returned Clean

Likely to Recommend

From my personal experience, I would recommend them.

Repair Quality

I have not really had time to look it over, but from what I have seen it looks good.

Customer Service

Michael was friendly and professional.

My Experience

⭐⭐⭐⭐⭐ Caliber Collision in McMinnville did an excellent job fixing our damaged car and made it look brand new again. The entire team was very professional, kind, and time-efficient throughout the process. Communication was excellent from start to finish, keeping us updated every step of the way. All of their staff are highly commendable, and the quality of work exceeded our expectations. I highly recommend Caliber Collision McMinnville to anyone needing auto body repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team was professional, friendly, and kept me informed every step of the way. The quality of the repair exceeded my expectations, and my vehicle looks amazing. I truly appreciate the care and attention to detail that went into the work. Thank you to the entire team for making the process smooth and stress-free!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Michael and his staff, at the McMinnville Tn site, was great. They kept me in the loop and helped get me back on the road. I work 4 jobs and im driving alot. So they helped me get back on the road in my safe and reliable suv. Thank you!

Customer Service

Awesomeness!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Thank you

Repair Quality

Thank you!!

Customer Service

Thank you!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very fast and efficient service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and work is excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hello, We had a lot of delays in the process. The representative was upfront about the changes, but we ended up getting the vehicle back 11 days after the original completion date. The vehicle was not completely repaired. The passenger side door does not open from the inside of the vehicle. Please reach out as soon as possible.

Likely to Recommend

Caliber has a great system to communicate with customers, but my car was in the shop for more than 40 days.

Repair Quality

The communication was consistent, but the delays and the mishaps with repairs were a problem.

Customer Service

The communication was consistent

Returned Clean

Likely to Recommend

Repair Quality

There was poor communication from the shop during the first week

Customer Service

My Experience

Everyone in your establishment was kind and generous from the front desk to Michael. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Michael was awesome

Likely to Recommend

Repair Quality

Michael was awesome

Customer Service

My Experience

The text messages were convenient. I felt there was adequate information without it becoming overbearing. Only necessary information was passed. Very pleased with the care both me and my vehicle received. Vehicle looked great when I picked it up. Would definitely come back.

Likely to Recommend

Repair Quality

Customer Service

Loved the minimalist text communications.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service