Caliber - Mission Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Travis and Patty were very communicative and kind. I really enjoyed their customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travis and Patty were amazing. Loved their friendliness and communication style. They deserve a raise.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with Travis, who communicated very well with me about timeline and one of the parts was gonna take extra long, so he made sure he communicated that with me and why that was they made sure they had my car ready on time cause I was going out of town and it was ready right when they said that would be. They did forget to put my front license plate on and I had to go back and get it, but they were rushing to get my car done by the end of the day so I can go on my vacation the next day so I don’t blame them and offer for that. They were very apologetic and got it fixed very quickly. I cannot for the life of me remember the front lady’s desk name but she is so nice and very helpful and when I dropped my car off, I had to bring my six-year-old who is extremely active and she was very very good with her I absolutely loved it. And the icing on the cake they cleaned my car very good. It was not clean when I sent it to them and I was kind of embarrassed by that, but I didn’t have time to do anything so I was very surprised because I did not know that they do a thorough cleaning not a full detail but a very good clean before they return your car! It smelled so good!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great customer service and through communication throughout the repairs would highly recommend
Repair Quality - 5.0/5.0 -
Clear communication throughout the process and updated with the vehicle. Very kind and appreciate the communication in vehicle fixes and updates
Customer Service - 5.0/5.0 -
Customer service was fantastic; Travis super helpful in his explanations
My Experience - 5.0/5.0 -
It was important to me that the repairs be completed on time, and they were. Car was returned in immaculate condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Third time that I have had the misfortune of bringing my car to this Caliber shop for repairs. A bad situation was made as good as possible. With an accelerated time frame, repairs were finished on time and in immaculate condition. Everyone treated me with respect and professionalism. The shop is run with precision. Well done.
My Experience - 5.0/5.0 -
It looks like a brand new car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a really good job. Looks brand new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did an AMAZING JOB in repairing my 2001 Dodge Ram 1500 SLT. they were friendly, quick, and thorough in finding the necessary parts needed, which was a bit challenging as it is an older vehicle, but they pulled through and got the job done, VERY highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy and reliable service.
Customer Service - 5.0/5.0 -
Everyone I felt was was very nice and pleasant to talk to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new, and the service was excellent and accommodating.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and accommodating I would recommend you to anyone Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was super helpful. The repair was quicker than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repair quality!
Customer Service - 5.0/5.0 -
Outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travis was fast and kept me in the loop throughout the repairs. He is incredible I would recommend his service to friends and family.
Customer Service - 5.0/5.0 -
Travis is amazing!
My Experience - 5.0/5.0 -
Travis and Junior were very helpful in communicating with when my car will be completed and answered all my questions. Patty at the front desk was also very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Travis and the whole team were fantastic! I really appreciated the communications and professionalism of everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was fantastic!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great. Friendly, accommodating and explained all very well. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much my car looks so beautiful -all clean and perfect. Your friendliness made everything so nice. I like Patty. She was so sweet and informed me of all that was to take place. Thanks for the great service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They knew exactly what needed to be done and were finished ahead of schedule. My first choice in body shops
My Experience - 5.0/5.0 -
The whole experience was easy and professional