Caliber - Mount Pleasant MI

4.9 (240reviews)
97%
1005 Corporate Dr,  Mount Pleasant,  MI  48858

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (240)

Likely to Recommend

Highly recommend

Repair Quality

My car is in fantastic condition and I am really happy with the service and quality of work that was provided at Caliber Collision in Mt Pleasant. Wendy was excellent at communicating and making sure that my SUV was in excellent shape when I arrived to pick it up. The team did an excellent job, I will be recommending them to my friends.

Customer Service

Excellent customer services, very kind and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Looks good!

Customer Service

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Repair Quality

You guys did an excellent job

Customer Service

Everyone was awesome

Returned Clean

Likely to Recommend

I wouldn’t. I feel bad for leaving a bad review but it was so bad that I literally sold my truck which was my baby.

Repair Quality

Not impressed, front drivers door did not shut flush to the back door and piece of rubber was jut hanging there like no one took the time to put it on correctly. Rock chip paint was put on way to heavy

Customer Service

I asked for emails / pictures / a call back. Got hardly anything. I never received any emails I asked for. They also gave me a 2 week time line and it was close to 2 months till I got my truck back. They even tried to give me my truck back not fully complete. They didn’t have the black tape next to the window on my drivers door on.

My Experience

Caliber Collision provides exceptional service! After being contacted by my insurance company, they called me right away to set up service (a deer hit my car). They kept me updated about my car, and made it easy overall! The staff were so friendly and answered all of my questions. This is the second time utilizing them for services and I will continue to recommend!

Likely to Recommend

Highly recommend!!

Repair Quality

This was my second time working with Caliber Collision, and I will continue to recommend them! Staff is knowledgeable and so friendly! They provide continuous updates and are timely. My car looked like brand new when I picked it up. Thank you!!!

Customer Service

Staff is knowledgeable and very friendly!

Likely to Recommend

Repair Quality

Very professional, timely, called when they said they would, overall have definitely recommended

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

yes everything was above expectations

Repair Quality

very professional,kept me up to date on progress, arranged for rental to be delivered when i dropped vehicle off, vehicle was done early and looks very good, also color was perfect match,i willreturn if i have any other accidents,theresa and wendy were great to work with

Customer Service

best service ever

Returned Clean

Likely to Recommend

Repair Quality

Very smooth process

Customer Service

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Repair Quality

Excellent no worry service.

Customer Service

Theresa, Trey and Wendy were awesome to work with. Professional and answered all my questions.

Returned Clean

Likely to Recommend

Repair Quality

As usual extremely kind helpful people. Did an amazing job! Best collision shop I've ever used.

Customer Service

Returned Clean

My Experience

Everyone is very helpful and they make it easier to get back on the road! I appreciate everyone who works there! Thank you!

Likely to Recommend

Repair Quality

They are very speedy with repairs

Customer Service

They are so friendly! All go above and beyond with customer service!

My Experience

Great service, kept us informed, and got us our car back very quickly.

My Experience

They did a great job of keeping me posted on the repair status of the truck. The work itself was top notch.