Caliber - Nashville - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had a wonderful experience with Farm Bureau. They were quick to help me during my time of need and kind during the process. Everything was explained well and all the details were taken care of by their team.
My Experience - 5.0/5.0 -
Wonderful employees and excellent service. We have always had a flawless job from y’all and will continue to bring our families vehicles to you in the future. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs and the paint job was great. I appreciate the quickness getting my car back .
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great and my suv was completed way earlier then originally estimated. Loved that!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service. After my front grille was damaged I was provided a clear estimate and a new grille was ordered promptly. The staff was courteous and professional through out the process. Scheduling the repair was quick and convenient, and the work was completed in a timely manner.
My Experience - 0.0/5.0 -
I was not notified that the vehicle was at a different location when I went to pick it up or that it had been moved from the original location. Although the paperwork I signed at the beginning said the vehicle may be moved to another location for repairs. I was also told I would be notified if the vehicle was moved to another location. I received the email that the vehicle would be ready for pickup but was never told it was at a different location. So when I went to the Henderson Bill the location where I left the vehicle. Then I was informed that the vehicle was in Nashville and I could wait and have the vehicle towed to Hendersonville or go pick up the vehicle myself. Since having the vehicle towed to Hendersonville with delay my ability to pick it up. I chose to have someone drive me to the Nashville location to get the vehicle. Although parties at both locations apologized, it was a great inconvenience
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My car was not at the location that I left it at. When I went to pick it up I was never notified that it was moved to another location for repair. I did sign paperwork that said that it could be moved to another location for repair, but I was verbally told I would be notified if it was moved and that when it was time to pick it up it would be at the original location that I left it at. I went to pick up the car after I received text notification that it was ready. I went to the location I left it at which was in Hendersonville and after 20 minutes they located that my car was at the Nashville location. So I could either wait another day to have it towed back to the hendersonville's location or get a ride myself to get it from the Nashville location. Since I wanted my car back right away. I did get a ride to the Nashville location. It was a hassle to get a ride and the traffic was horrendous. I was unsatisfied that I was not notified that the vehicle had been moved and that the vehicle was not at the location where I had left it. When I was notified it was ready to be picked up
Customer Service - 4.0/5.0 -
Same as previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfectly done! And the staff kept me so well updated, from ordering the parts, doing the repair, and the minute I could pick the car up. And their bid was as easy $500 cheaper than a competitor. I will definitely use them again!
My Experience - 5.0/5.0 -
It was a little frustrating at first, only because no one knew the changes which were made by Toyota. However, once the part was acquired, it was simple, quick and flawless! Thank you for your expertise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hailey is an amazing service advisor and was updating me every step of the way. The body work was impeccable as well. Front desk is also hospitable and kind. Really impressed with the Nolensville Rd team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hailey was so amazing the entire process. She was patient and kind and I would love to work with this shop again and have her if the need arises. Thank y’all Again so much !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caleb collision did a wonderful job, and worked with the other people's insurance companies very well, and my car looks great!