Caliber - New Braunfels - Ih35
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It took a week and 1 day extra.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Can’t speak for other locations, but will for sure bring up the caliber collision location I went to.
Repair Quality - 5.0/5.0 -
Vehicle was ready early. Customer service was great. So far so good with the repairs.
Customer Service - 5.0/5.0 -
Forgetting his name - think he may be a tech. Short hair, multi-ethnic vibe, looks like a Cesar hair cut. He provided an amazing experience - wry easy to talk to.
Returned Clean
My Experience - 5.0/5.0 -
From my estimate to the drop off to finished repairs, it was a super smooth process with amazing communication.
My Experience - 0.0/5.0 -
I guess the issue Im having as I went to get my car and it wasnt washed after being painted, there was still trimming tape left on the car and another was the interior of the car as well have alot of sanding dust throughout my car which costed me over a 100.00 to have a company to clean the interior. Seems your collision center would take pride in having the car clean at pick up
Likely to Recommend - 0.5/5.0 -
no with the repair looks and the cleanliness you guys give back people's car back
Repair Quality - 0.5/5.0 -
Ive explained this on the last review that was sent to me. I picked my car up and it was completely a mess with dust all inside my vehicle and the exterior still have paint material all over it as well as taping in the gas tank. It was very dissatisfying thats how your company gives back peoples car
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond expectations
Customer Service - 5.0/5.0 -
Amazing!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repairs for the issue itself seemed to look OK although the front panel seems to be bumped out a little bit more than the side that did not have damage. The car was done a day later than planned, but I believe that was due to the availability of a aftermarket part what I was really dissatisfied with is that when I dropped the car off, I was promised that some other scuffs and small abrasions on the car would be taken care of simultaneously with the damage on the car, but that was not done, so I believe the guy over promised which left me a little dissatisfied
Customer Service - 4.0/5.0 -
See my previous comment where I was promised that some other abrasions would be fixed on the car in addition to the damage that I had wanted done, but that was not done so I believe that the customer service person over promised and under delivered
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The interior on my drivers side is discolored
Customer Service - 2.0/5.0 -
My car interior driver side was discolored.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were very good and very speedy. There was good communication as well which made it that much better. Will use caliber collision in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were all very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bodywork they did on my Frontier was exceptional. They went beyond what I was expecting. Thank You
Customer Service - 5.0/5.0 -
The bodywork they did on my Frontier was exceptional. They went beyond what I was expecting. Thank You
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work !!! It was like the vehicle wasn't in an accident.
Customer Service - 5.0/5.0 -
Kept us updated on the process.