Caliber - Newport News - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was excellent. Was informative and accurate. Well done.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic work. Entire experience was first rate from the first call until we picked up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished before expected time frame. Superb work. Communication throughout the process was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate how fast my car was fix.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs done were amazing! Turnaround time was super fast! Very professional but still very much down to earth! Mike, Shelly and Nicole were fantastic! Thank you so much! Will definitely recommend!!!
My Experience - 5.0/5.0 -
Big thanks to the Caliber Collision team for turning a frustrating situation into a surprisingly smooth experience. Everyone was communicative, professional, and easy to work with. Special shoutout to Shelley for being consistently courteous and helpful. If my truck ever decides to test its durability against another immovable object, I know exactly where I’m taking it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience. Michael and team kept me up to date. Super easy drop off and pick up. My Defender is back to perfect condition. I recommend this location.
My Experience - 5.0/5.0 -
Awesome service and communication. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
i selected location because it was less than mile from my residence. Otherwise I think Taylor being out of the shop the days my car was being repaired made no sense someone else should have been assigned my repair. But thanks to Mike for assistance
Repair Quality - 4.0/5.0 -
work was ok communication throughout process not good
Customer Service - 4.0/5.0 -
Mike was great when I spoke with him at shop however taylor was assigned to me and never got follow up communication throughout process not good
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision is A-1! For starters, I was originally told that my car would be done in ten days. However, it was complete in half the amount of time. The work looks great, and to top it off they even washed it! Most DEALERSHIPS don't even give courtesy washes anymore. I'd recommend Caliber Collision to anyone in need of repairs to their vehicle(s).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Went above and beyond and did a thorough job. Isaiah was a real pro