Caliber - Newport News - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great people,very fast turnaround. Highly recommend 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes.
Repair Quality - 5.0/5.0 -
Great. Very satisfied. Everyone was courteous. Actually exceeded my expectations. I appreciated Shelley ’s daily text updates.
Customer Service - 5.0/5.0 -
Whether it was first thing in the morning or last evening contact, Staff were always pleasant. Able to answer my questions.
My Experience - 5.0/5.0 -
All the work was great and the car was cleaner then when I dropped it off. Thank you for the awesome service.
My Experience - 5.0/5.0 -
Every vehicle I’ve had repaired has come back as if nothing was ever wrong with it. Caliber knows what they’re doing…highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
By the looks of it they did an excellent job. It was completed in a very timely manner as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This service was EXCELLENT! They clearly communicated with me every step of the way and were so pleasant!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My repairs were done quickly and well, like the damage was never there. Caliber collision kept me updated during the process too so it went very smoothly
My Experience - 5.0/5.0 -
The turn around time was excellent. Thanks alot job well done. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell everyone I know
Repair Quality - 5.0/5.0 -
I will be using this shop in Newport News VA. 23608 area from here on out, because they have outstanding service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with Shelley over the past week and she was very responsive and kept me updated on everything that was going on with my vehicle. It was nice to walk in the office and feel like you were apart of the team. I would definitely recommend choosing them to help you with your vehicle… I will never take mines anywhere else! Signed One happy customer
My Experience - 5.0/5.0 -
Excellent customer service. Everyone was helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
During our first meeting Ms. Thompson explained the damage assessment process, cost estimating and parts acquisition. She provided frequent updates on the repair progress. The team did a great job, excellent service and craftsmanship to make the van as good as new.
My Experience - 5.0/5.0 -
The team did a great job with all repairs and keeping me updated. I appreciated the text message updates, friendliness of the staff and the extra bonus of my car being super clean when I picked it up. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and Shelly was Amazing, she stayed in contact with me through the entire process and gave me updates on the regular. Highly recommend to anyone needing collision work done!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliper to everyone.
Repair Quality - 5.0/5.0 -
Excellent communication, coordination and service. The repairs were quick & perfect. Thank you.
Customer Service - 5.0/5.0 -
Repair updates were timely and spot-on. Customer service was outstanding.