Caliber - Norcross
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was excellent. Welcoming and amazing staff! They were on top of it when it came to giving me updates. I’ll definitely be returning if my car ever needs repairs! Thank you all for your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The manager and his team was very professional and knowledgeable about fixing my vehicle. They did a very excellent job on my vehicle repair. I appreciate everything that did for me...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y’all did a very nice job on the truck the bumper look great love the paint work
My Experience - 5.0/5.0 -
The customer service I received was amazing. I’m a mom of two young children, they made me feel so at ease and made things as easy as possible, the team is wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The process took long but it seems like it always does. When I picked up my vehicle, I had 3 issues - the back of the car was emitting smoke when I drove it, one of my seatbelt lights was and still is on while no seatbelt is connected, and my airtag that was in the trunk is missing. So yeah , not the greatest. They did try to make the process easier, but eh. Not very happy with the process.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall the friendliness of the staff was very nice.
Repair Quality - 3.5/5.0 -
The process took longer than expected but I was told it was insurance issues which sounds likely. The trunk is not properly aligned.
Customer Service - 5.0/5.0 -
Everyone was very friendly
Returned Clean
My Experience - 5.0/5.0 -
Easy process to get my car fixed. From start to finish, the team was professional, friendly, and communicative. They kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were very would let them work on by vehicle in the future
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very pleased with the repair work. The car was ready in the time frame quoted and the repair work is flawless...looks like nothing ever happened! I will thank my friend that recommended Caliber Collision and I will also recommend you to anyone needing body repair work.
My Experience - 5.0/5.0 -
Kianna and the rest of the crew did a great job.
My Experience - 5.0/5.0 -
Your organization and team was very professional and polite to me! They did a excellent job on fixing car. Look beautiful and clean. I think each everyone for the excellent job on repairing my car...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff did a great job on the car and in keeping us informed about the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I happy with service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You replaced with after market parts. The brakes burned up in one 5 hr drive. You voided my warranty with the use of after market. I have now paid another 1k to resurface the ruined rotor. I am also about to be out of another 1k for the USED arm controller you put on that now requires replacement. Geico is playing games so you will both hear from my lawyer.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent and the staff very good attention Good 👍 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm not convincing customers to go to Caliber Collision in Norcross, I'm telling the true. I just picked up my car today I'm 200% satisfied. My car has been well taken of.Chris helped me out a lot by reaching out to the insurance for me.They even cleaned my car/carpet.Excellence service.Thank you team Caliber collision in Norcross