Caliber - North Brunswick
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only concern was that the work was dragged on for more than a month and that delay caused additional expenses re car rental with Enterprise Rent A car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision fixed up my car wonderfully and kept giving updates along the way. They also cleaned it both from the outside and inside before I picked it up which was a bonus for me as I wasn't expecting that service. Thank you. Fatema
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work is incomplete
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Pls see my first comment which details all that was wrong with the repair which still isn't completed, and the terrible messy paint job.
Customer Service - 0.5/5.0 -
They made me wait almost a month for a repair appointment because they said they don't have enough people working there. The repairs took 3 weeks - with several promises of delivery dates that came and went. When the truck was finally drivable again - they gave me the choice to pick it up before the new strut arrives, which would be another 2 weeks just for the part to arrive. I picked up the truck yesterday, the battery was reinstalled incorrectly and I had a breakdown in NYC. The front grill was installed incorrectly and was rattling. And there are buff marks all over the painted areas, and some now even over parts of the truck that were not painted. I regret ever taking my vehicle to this terrible place.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Complete the job and pay for my Uber ??) you are responsible for my deductible. Thanks
Repair Quality - 1.5/5.0 -
It’s not done yet ? They still have to fix the problem. They have called me again to fix electrical problems. I can’t do the survey till the job is completed
Customer Service - 2.5/5.0 -
Once you fix all things what my car needs , I can survey . I am no fool . You took too long and unfortunately was no good . I had no car , it took 36 days to fix my car and u kept promising that it would be ready for pick up. But it never happened. I have even called BBB . You don’t do the honest citizen s . My regular friend Stonkovich on Rt 27 would have done the job in 5 days . U had my car for 36 days and still didn’t complete the job . On top I had to pay you $500 deductible. It wasn’t my fault . Was a hit and run. Look at the police report and took a video with guy running from scene of accident.. you should be not changing $500 deductible, for no fault of mine, and took 36 days , not even fixing my car . The car was hit on the bumper ??? . What has to do with the tires and door . Lol . The insurance company has to take against you . I have 16 years with State Farm. One thing for sure , if u don’t fix this the car I will take legal action.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Caliber’s professional courteous staff. The quality of work is excellent and work done in timely manner. Highly recommendable
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great job. Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very prompt Explained every step clearly Kept us informed Repair was done perfectly Car was returned in perfect condition
My Experience - 5.0/5.0 -
I’m very satisfied about the service done on my car they always update me n the service ,the customer service was excellent , I’ll recommend this place to my friends , thank you
Likely to Recommend - 5.0/5.0 -
I’ll recommend this place to my family and friends
Repair Quality - 5.0/5.0 -
They did a great job , they will always update me , I recommend this place to my friend and family
Customer Service - 5.0/5.0 -
They introduce themselves to me
Returned Clean
My Experience - 5.0/5.0 -
They took the time to go over everything. Set up my rental car and returned it . Delt with the insurance with all the finance. With all the shortage of supplies I was still done in less then 2 weeks and the job they did was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
MY CAR WAS AS GOOD AS NEW
Customer Service - 5.0/5.0 -
KIND AND RESPECTFUL CREW.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like new , it was completed in the perfect time Thank you
My Experience - 5.0/5.0 -
Lenny was very nice