Caliber - Ocean City

4.9 (4,875reviews)
98%
11805 Ocean Gateway,  Ocean City,  MD  21842

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,875)

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Repair Quality

Beautiful job

Customer Service

Always responsive

Returned Clean

My Experience

Will did great job and I got my cars couple days earlier!

My Experience

Repair appears to have been well done. Staff (Will) kept me appraised of progress on a regular basis and returned the car on time. While I did not enjoy the accident that led to our contact I am pleased to note your staff made an unfortunate accident experience better. Thank you. GFR

Likely to Recommend

Repair Quality

Super friendly

Customer Service

Kept in touch

My Experience

Outstanding Performance and customer service.

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Customer Service

My Experience

The staff were fantastic and attentive. The work they did was fast and just what was promised, and the whole process was smooth and pleasant.

My Experience

Very nice getting updates on the process and able to ask Q s

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Repair Quality

Wonderful service !

Customer Service

Returned Clean

My Experience

Excellent communication throughout the whole process. Mike was very helpful and professional.

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Customer Service

Returned Clean

My Experience

Yes. I am very satisfied with the work that was performed to make my car back to its original state.

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Returned Clean

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Repair Quality

They did amazing keeping me updated! And the work looks amazing!

Customer Service

Returned Clean

My Experience

The folks at Caliper in West Ocean City are top notch. Will has been fantastic. Great communicator and the workmanship has been excellent. This was our third time using them and we will do so again in the future.

Likely to Recommend

Repair Quality

Overly satisfied. We have used you 3 times now and the quality of your workmanship and professionalism is wonderful.

Customer Service

Returned Clean

My Experience

When is asked if the hood was fully painted they said yes and it wasn't

My Experience

I had a great experience with Caliber Collision(Mike).He kept me updated on the progress of the car repairs, throughout the whole process.

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Returned Clean

My Experience

Excellent service from start to finish. The front office manager was helpful and responsive. As lead on our job Nathan was great. He patiently explained the repair process, followed up on all our questions and coordinated with our insurer without a hitch. If you have the bad luck to have a car damaged hopefully you will have the good luck to work with Nathan and his colleagues.

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Repair Quality

Caliber Collision did an excellent repair job on our car. Will and Jenny very nice and professional, kept us informed. Repairs were fast and quality is excellent! Thank you.

Customer Service

Returned Clean

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My Experience

Mike and Jenny are true professionals. Mike made our experience a pleasant one and his follow up was exceptional. "Great experience" Angela Frey

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Business goes where it is invited. Mike did an excellent job.

Repair Quality

Mike and Jenny are true professionals. Their follow up was exceptional.

Customer Service

Returned Clean

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Customer Service

Returned Clean