Caliber - Ocean City

4.9 (4,864reviews)
98%
11805 Ocean Gateway,  Ocean City,  MD  21842

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,864)

My Experience

Mike is "THE BEST!" He is such a nice person and so very great to work with.👏 Please consider him for a bonus and a promotion! Thank you, Penny and Ernie Adams, Ocean City, Maryland 😊 😊

Likely to Recommend

Repair Quality

Customer Service

Terrific Job

My Experience

Nathan and Jenny were wonderful ! They kept me informed daily on the condition of my vehicle and if anything else should be done before its release back to me. They provided excellent service and I will recommend them to friends and family. Thank you Caliber Collision! Christine

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I wish that you were able to repair the back window paint chips. What you completed was excellent.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car was done when I needed it, communication throughout the process was great. I have no issues and I'm happy with how it went

Likely to Recommend

Definitely recommend, I might have some other stuff fixed at this location

Repair Quality

My car looks good. They did an excellent job

Customer Service

Everything went well. Kept me updated, I have no complaints

Likely to Recommend

Repair Quality

Highly recommend! Customer service was on point with great communication with updates. The work was 10/10 as well! They found a big after painting, instead of just sending it, they took it back apart and re-painted it to make sure it was right! Thank you for great service

Customer Service

Likely to Recommend

Repair Quality

Although the work was done well, and I was kept abreast of it I’m really disturbed by the fact that I had gotten an initial quote of 1900 and you guys charge 5300 for the same work even though the insurance company paid it I have a problem with that

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thorough explanations and quality work.

Customer Service

Same as prior answer.

Returned Clean

My Experience

My Experience

Mike and the team did a great job !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks terrific - thank you!

Likely to Recommend

Repair Quality

Car looks great - thanks!

Customer Service

Everyone there was terrific!

Returned Clean

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Repair Quality

Thanks for daily updates

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The second vehicle I’ve had repaired at this location and both experiences were great. Excellent communication during the whole process and the repairs are a work of art. It really is as if the accident never happened.

Likely to Recommend

Repair Quality

Repair was clean and paint match was perfect

Customer Service

Communication through text was convenient and consistent

Returned Clean

My Experience

It was fast I was completely satisfied. Mike kept me informed daily. I was very surprised .

Likely to Recommend

Repair Quality

They did a great job. Everything was fast and speedy. It was a pleasure working with Mike. He kept me informed at all times

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Love the updates!

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Repair Quality

Customer Service

Returned Clean