Caliber - Ocean City

4.9 (4,868reviews)
98%
11805 Ocean Gateway,  Ocean City,  MD  21842

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,868)

My Experience

The staff was incredibly kind and easy to work with. The repair was done quickly & looked fabulous! Thank you!

My Experience

Everyone was kind, understanding and professional. I received numerous text messages updating me on the progress Caliber was making on my car. Thanks to Nathan.

My Experience

The team did a great job! From communication to perfecting my car and cleaning it!! Very satisfied with the work they did!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Will was very responsive and answers all of my questions. His knowledge was evident and my car was ready and moved through the process as he outlined.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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My Experience

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My Experience

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My Experience

Did a great job! Wil kept me informed and updated frequently Everyone in the shop was wonderful I am so happy my car was repaired so well Thank you!

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Repair Quality

Customer Service

Wonderful!

Returned Clean

My Experience

From the begining of the process thru the end, we were updated on the work done to our car and the work was dine earlier then anticipated. Thank you for an exceptional job.

Likely to Recommend

Repair Quality

Everything and everyone was great from the begining to the end and we received updates all the time. The job was done before it was anticipated to be finished.

Customer Service

Returned Clean

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Repair Quality

Very efficient and through

Customer Service

Very efficient & through

Returned Clean

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Repair Quality

Outstanding repair

Customer Service

Great customer service. Kept me up to date on everything.

Returned Clean

My Experience

Mike was great. He kept me in the loop every step of the way. He explained everything thoroughly.

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Repair Quality

Mike was great. Very knowledgeable and explained everything to me thoroughly. He kept me in the loop every step of the way

Customer Service

Returned Clean

My Experience

My experience w/ Caliber was Very Good, I was Very Satisfied w/ the repairs, Will my tech or Manager was Amazing, kept me Updated thru the whole Process... My BF came along who is expert in classic muscle cars... He gave a πŸ‘ Thank You Will

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Repair Quality

I had already sent a review.. I'll do it again..I was very satisfied, Will who took care of me was Amazing, answered all questions, very courteous, & Kind... If ever need work I would return, & refer!!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Will provided an excellent customer experience and the repair of the vehicle is outstanding

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Repair Quality

Will and his team did a great job

Customer Service

Returned Clean

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My Experience

Very pleased with the overall process. I was impressed with the continuous updates and information flow. Caliber Collision actually completed vehicle repairs a week earlier than estimated. The staff we re e very professional and friendly.

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Repair Quality

Quality of the repair was excellent.

Customer Service

Very professional.

Returned Clean