Caliber - Ocean City

4.9 (4,875reviews)
98%
11805 Ocean Gateway,  Ocean City,  MD  21842

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,875)

My Experience

Quick and efficient every time!

My Experience

The paint job is superb! No mix match paint job, I always carry my car to the Ocean City one because of their excellent expertise and willingness to accommodate me if I need a certain timeline❤️

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The right wheels are damaged from the beginning pushed up and over a 5” curb. The paint job doesn’t match the right side of the car.

Customer Service

They were very good, nice and explained everything

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mike Renzi handled my claim and repair VERY QUICKLY

Customer Service

My Experience

Mike & team were great. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We could not be happier with the experience having our car repaired at Caliber. We always felt that we were valued as a customer. Perhaps this is why we have chosen them for a third time. Our car literally looks like it was brand new. A huge thank you to Jenny and Nathan for the timely updates and we were constantly made aware of what was happening and the time frames of what to expect next. Caliber also made it extremely easy to navigate the paperwork that comes with dealing with insurance companies. We will continue to go out of our way and suggest Caliber collision to our friends and family. Thank you again for taking care of our family’s vehicles!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

People are polite and friendly. Work has excellent. And timing couldn’t have been better.

Likely to Recommend

Repair Quality

Great work. Even my mechanic grandson said it was great! I’m happy

Customer Service

Friendly and efficient

Returned Clean

Likely to Recommend

Repair Quality

Everyone was absolutely wonderful.

Customer Service

My Experience

Really appreciated all the timely updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From Jenny to Nathan, my estimator, to I believe his name is Mike, I received courteous, respectful, and timely treatment and updates. I have to admit I was skeptical about using a collision shop not endorsed by Lexus, but West Ocean City Caliber proved me wrong and I am very thankful for that.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because of the service Jenny provided and the honest responses from Mike who oversaw the repairs I will recommend Caliber. These two individuals provided outstanding service despite the length of time it took to complete my cars repairs.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Yes the repairs look good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work from the technician and great customer service.

Repair Quality

Great work from the technician and great customer service.

Customer Service

Great work from the technician and great customer service.

Returned Clean