Caliber - Palm Coast

4.9 (3,926reviews)
99%
3 Market Place Court,  Palm Coast,  FL  32137

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,926)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repaired vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular updates via calls and messages throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also appreciated complimentary interior and exterior cleaning of their vehicles. A few customers noted areas for improvement, including occasional delays due to parts ordering, infrequent proactive updates requiring them to call for status, and isolated quality concerns such as paint imperfections or unconnected components upon return. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
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"Very professional and helpful, best experience I ever had with an auto repair shop."
"Customer service was top of the line. Beyond a 10. Workmanship perfection."
"Our car looks brand new! The quality of service is high and I would recommend Caliber Collision to anyone ..." Read more
"The customer service at caliber at unmatched. While I hope i dont have to see them for something ..." Read more
"... my vehicle. They were wonderful to work with, the communication was excellent and my car looks amazing." Read more
"My car was ready and details ten days before scheduled date"
"Actually earlier than I had any right to! Many many thanks!"
"Did an excellent job. Finished ahead of schedule and terrific work!"
"... than a week. We are very happy with that. It was completed on the date we were given." Read more
"Repairs were completed much faster than anticipated."
"They were very prompt polite. And I received a message or a phone call for updates on my vehicle every couple days."
"Great process from start to finish, great communication and updates along each step."
"... at Caliber Collision at Palm Coast was excellent. Communication was great and the repair was perfect." Read more
"Never kept in the dark which is a huge deal for me."
"Well informed and timely process. Communication and service is top notch."

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I lost a parts I was supposed to retain and cost me a loss

Returned Clean

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Returned Clean

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Exceeded expectations

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The People were great to work with and the job was done in a timely manner. The car looks like new.

Customer Service

Returned Clean

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Definitely to the whole family and friends in Palm Coast

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High-quality in great Customer Service

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Great Customer Service

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They were excellent in keeping me informed and actually completed a day sooner!

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It was a rather long process. I think almost 3 weeks.

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Michaela is so professional. She does an amazing job!

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Absolutely!

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Excellent customer service Leslie went above and beyond to explain in details and to help me thank you for your service

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Excellent

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Leslie was great! Outstanding service and communication.

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Perfeccion

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Excelente work