Caliber - Palm Coast
3 Market Place Court,
Palm Coast,
FL
32137
USA
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional service quality, with repairs frequently described as making vehicles look brand new. The team received high marks for professionalism, friendliness, and treating customers like family. Communication was a standout strength, with customers appreciating regular updates via calls and messages throughout the repair process, keeping them fully informed without needing to follow up. Timeliness was another highlight, with many vehicles completed ahead of schedule. Customers also appreciated the complimentary interior and exterior cleaning of their vehicles upon return. A few customers noted areas for improvement, including occasional delays due to parts ordering, missed automatic status updates, and isolated quality concerns such as paint imperfections or unconnected components upon pickup. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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Service Quality
"Very professional and helpful, best experience I ever had with an auto repair shop."
"Customer service was top of the line. Beyond a 10. Workmanship perfection."
"By FAR one of the best Collision Centers I have had the opportunity to work with. Thorough, always keeps you up-to-date ..."
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"Our car looks brand new! The quality of service is high and I would recommend Caliber Collision to anyone ..."
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"The customer service at caliber at unmatched. While I hope i dont have to see them for something ..."
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"My car was ready and details ten days before scheduled date"
"They said 8 days and it was ready in 5 days I was pleasantly surprised."
"Actually earlier than I had any right to! Many many thanks!"
"... of the work and I am incredibly grateful to have gotten my car back way earlier than expected and done so well you could hardly tell!"
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"The wrong part was ordered causing a delay of 2 business days."
"... have had the opportunity to work with. Thorough, always keeps you up-to-date on the status of your vehicle, the steps that need to be taken as well as a complete ..."
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"... at Caliber Collision at Palm Coast was excellent. Communication was great and the repair was perfect."
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"Never kept in the dark which is a huge deal for me."
"Great process from start to finish, great communication and updates along each step."
"... would receive text updates during the process, but I received none. I only received a couple of phone calls...one to tell me that they would need a couple of ..."
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Phillip
(Infiniti owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a good job.
Customer Service - 5.0/5.0
Returned Clean
Shama
(Hyundai owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Pedro
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buena atención por todos las personas que trabajan en el taller me tenían informado de cómo iba la reparación quedé muy contento con el servicio y la reparación
Customer Service - 5.0/5.0 -
Buena atención del seguro también
Daniel
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lindsay
(Nissan owner)
reviewed 8/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Chevrolet owner)
reviewed 8/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful guiding me through what was going on with my car. They did what they had to do and, I Thank them for it.
Customer Service - 5.0/5.0 -
See comment from 1.
Returned Clean
Joan
(Subaru owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as good as it ever did. It was hard waiting on it to get completed.
Customer Service - 5.0/5.0 -
Shawn kept me updated on the repairs
Returned Clean
Makenzie
(Kia owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cecilia
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Bhavna
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well informed and timely process. Communication and service is top notch.
Customer Service - 5.0/5.0
Returned Clean
Mitchell
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with Leslie. She is a great representative for your company
Customer Service - 5.0/5.0 -
The best, I have been pleased with in a long time.
Returned Clean
Eva
(Hyundai owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
Edward
(Toyota owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christy
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Alfa Romeo owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service and communication. Job well done. Leslie and the receptionist were awesome and professional
Customer Service - 5.0/5.0
Returned Clean
Vonda
(Nissan owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Our service was amazing. Only took a couple. Everyone at Caliber Collision was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Virgil
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(Genesis owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Excellent service from everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone gave me excellent service!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Matthew
(Acura owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Would go to them again if needed.
Repair Quality - 5.0/5.0 -
Great communication with Johnathon from Caliber.