Caliber - Payette

4.8 (598reviews)
96%
1311 S. Main St,  Payette,  ID  83661

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (598)

Likely to Recommend

Repair Quality

They made a complete mess of my backseat. Spilled oil and mouthwash on the leather. They offered to clean it but I cleaned it up myself. Also the tire is rubbing on my wheel well. They attempted to fix it once but it is still rubbing. Going to have to make another trip for them to try to fix it again.

Customer Service

Customer service was fantastic. Constant updates via text on progress of the repair

My Experience

My vehicle was brought in to have the passenger side doors repaired. It did take awhile to get parts in but I get that because the truck is a bit older. After a few weeks I was contacted saying my vehicle was done and ready but upon pickup it was a worse door and paint job than when I dropped it off and was chipped in paint in spots that were not originally damaged from the accident. So they kept my vehicle again and said it would be ready Saturday…this was Friday. Saturday comes and no call. Fast forward to Friday the following week, truck was then ready and picked up. After picking up my truck I realized the passenger window barely has enough power to roll up and my passenger side door speaker does not work at all, both issues that were not there when vehicle was dropped off. This will be stuff I will just repair on my own now out of my own pocket because I cannot go another week without my vehicle.

Likely to Recommend

Repair Quality

I was able to get in quick this was a plus. But a worse door than what was on there before was installed with chipped paint and dents. Had to leave my vehicle after initially being told it was ready. Said it would be ready next day but did not hear back until the following week. Now that I have my vehicle back the window barely rolls up and passenger speaker does not work. Both issues were never there before

Customer Service

Was always kept in the loop and they wanted to make things right. But my vehicle took a week longer to be ready because repairs were not completed the first time

Returned Clean

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Repair Quality

Customer Service

My Experience

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Customer Service

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Repair Quality

They did a very nice job.

Customer Service

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Repair Quality

Work done well and sooner then expected. Thanks for the detailing!

Customer Service

Kept appraised of progress.

Returned Clean

My Experience

Excellent job. Very pleased.

Likely to Recommend

Very professional and kind.

Repair Quality

Did an excellent job from communicating to the detail and everything in between. Can't tell the truck was even sideswiped. Just one minor thing, didn't know about the other nerf bar place in the truck.

Customer Service

. . Excellent job!!! very pleased!! Will tell people that you do excellent work πŸ‘

Likely to Recommend

Repair Quality

Wife got hit while working in the parking lot Unfortunately a hit and run.😑 Working with my insurance They suggested caliber . caliber Did a excellent job. On my wife's car. Kept Us updated On The work. there was no surprises . I would recommend caliber to anybody Needing their car fixed .

Customer Service

Wife got hit while working in the parking lot Unfortunately a hit and run.😑 Working with my insurance They suggested caliber . caliber Did a excellent job. On my wife's car. Kept Us updated On The work. there was no surprises . I would recommend caliber to anybody Needing their car fixed .

My Experience

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Customer Service

Returned Clean

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My Experience

Yes I am very happy I was fast and nice job the detail was excellent

My Experience

You did Great job!!.

Likely to Recommend

We are already tell our family and friends.

Repair Quality

Great job πŸ‘

Customer Service

Friendly and curious.

Returned Clean

My Experience

My Experience

Was very happy with the process from estimating through repairs. Staff was great. Thank you

Likely to Recommend

Repair Quality

Customer Service

They automaticly say that it is going to be a month then it took two weeks. Happy to get my car back

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Returned Clean

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Repair Quality

They did a great job and very professional would definitely recommend them

Customer Service

The customer service was great kept use in formed of what they where doing

Returned Clean

My Experience

You all were spectacular! Thank you so much for all you did 😊

Likely to Recommend

Repair Quality

Very accommodating and communication was tops!

Customer Service

Returned Clean