Caliber - Philadelphia - Byberry Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steven was excellent every time I called them he respond. I’m very happy with the job he did to the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great and done sooner than I thought. The staff was very friendly and helpful 🙂 Good experience 👍🏼!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work my car looked good;along with the the body work; it was very clean, inside and out. No complaints.
Returned Clean
My Experience - 5.0/5.0 -
The staff was super friendly and professional and my vehicle was repaired way earlier than expected. I am beyond pleased with the work they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice and help. Yousef was very helpful to us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job well done…Very professional worker…amazing customer service by texting daily to let me know how the process is going
Likely to Recommend - 2.0/5.0 -
To much property were took. And wheel alignment shaking
Repair Quality - 0.5/5.0 -
Reason why#1 My anttiena is gone.2# my spare tire was switched out. (Someone put in a busted donut)😡3# My gas card was stolen. (It was in the middle console) . Over all paint job good. Steering wheel alignment shaking.Im reporting this matter to my insurance company.
Customer Service - 5.0/5.0 -
He was nice. Kept me up to date on repair.
My Experience - 5.0/5.0 -
Great that they kept us informed. Several text message keeping us updated on the repair progress
Likely to Recommend - 0.5/5.0 -
out of 10. I would not recommend Caliber Collision based on my experience. They kept my vehicle for 30 days, repeatedly delayed the return date, communicated poorly, returned it with the air suspension still malfunctioning, and the bumper and bodywork appeared poorly repaired.
Repair Quality - 0.5/5.0 -
The entire process was completely unacceptable and extremely inconvenient. They had my vehicle for approximately 30 days, and throughout that time, the expected return date was repeatedly pushed back with little to no clear explanation. Each time I believed my car would be ready, I was given another delay, which made it very difficult to plan transportation and manage my daily responsibilities. Communication was extremely poor from beginning to end. I constantly had to reach out for updates, and I never felt that my concerns or my vehicle were being treated as a priority. After being without my car for an entire month, I expected the necessary repairs to be completed properly. Instead, my vehicle was returned to me with the air suspension still malfunctioning. It is extremely frustrating that they kept my car for 30 days, repeatedly extended the return date, failed to communicate effectively, and ultimately returned the vehicle without resolving the main issue. I was left without reliable transportation for an extended period of time and now still have to deal with the same mechanical problem. The level of service, communication, and repair work was deeply disappointing and completely unacceptable.
Customer Service - 0.5/5.0 -
1 out of 10. My vehicle was kept for 30 days, the return date was repeatedly extended, communication was extremely poor, and the car was ultimately returned with the air suspension still malfunctioning. The entire experience was frustrating, inconvenient, and unacceptable.
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Done before the due date. Got communication every day on the progress Everyone was very nice and professional
My Experience - 5.0/5.0 -
I just would like to take this time acknowledge and thank Yseuf for keeping me updated with the status of my vehicle. I never had to call or worry about the timing or how things were going with the repairs.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
The time frame and updates from Yusuf was extremely appreciated 1010
Customer Service - 5.0/5.0 -
Great professionalism and customer service
My Experience - 5.0/5.0 -
Had a great experience, was very informative with the process and communication was great