Caliber - Philadelphia York St

4.7 (6,589reviews)
95%
2609 E York St,  Philadelphia,  PA  19125

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (6,589)

My Experience

Kyle did a great job keeping me updated and everyone I interacted with was great.

Likely to Recommend

Repair Quality

Kyle was great, kept me informed throughout the entire process.

Customer Service

Returned Clean

My Experience

Absolutely the best experience from beginning to end! Matt was amazing at keeping me updated on my car's progress. They even took care of coordinating my Enterprise rental pickup and drop-off so I didn't have to stress about transportation at all! I had barely any concerns, but their incredible customer service immediately put me at ease. I'll definitely be recommending Matt and his team to anyone looking for top-notch repairs. A huge thank you to Caliber Collision!

Likely to Recommend

I would absolutely recommend this shop to anyone seeking vehicle repairs and would unhesitatingly return for future service.

Repair Quality

The repairs made to my vehicle were fantastic, and it looks like nothing ever happened to it. I gave a 9 instead of a 10 just because of a minor line on the bumper reinstallation, but you can barely see it. I’d definitely bring my car back here and recommend them to others.

Customer Service

Customer service was fantastic. I have nothing but good things to say from start to finish especially having Matt as my rep.

Returned Clean

My Experience

The repairs came out really well! Kyle was super helpful and communicative.

Likely to Recommend

I had a great experience and l truly appreciate all the work that was put into fixing my car. Shout out to Kyle!

Repair Quality

The repair was so well done! My car looks great!

Customer Service

Everyone was so kind. Kyle was very nice and very communicative. Also, every time I came into the office, everyone was attentive and kind.

Returned Clean

My Experience

Kyle was great. Professional and extremely communicative. High recommend this location.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told that they would replace the tent on the window, but it did not happen

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car wash and vacume was great.

My Experience

Great communication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Matt was very professional when speaking to me and keeping me up-to-date with the vehicles progress from beginning to end. I had a great experience at this location. Thank you Luz pagan

Likely to Recommend

I would totally recommend

Repair Quality

Had a great experience with caliber collision matt kept me up to date with the vehicles progress

Customer Service

Lady in the front was informative helpful and friendly

Returned Clean

Likely to Recommend

Extremely likely - I can't speak for their other locations but the Fishtown location on York Ave is great.

Repair Quality

I had such an awesome experience - I didn't know getting my car fixed could be such a customer-friendly experience. Kyle (I think that's his name, with dark hair and glasses?) was GREAT and not only fixed my mirror which is what I came in to get fixed but also helped me with a little minor cosmetic issue. I was able to get in immediately, and everyone was so communicative about what to expect. Even though I had to wait a bit for Enterprise to arrive, they made me feel very comfortable!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After my accident, I wasn't confident that my car would be repaired quickly or correctly. Taking it to Caliber Collision completely changed that. They restored my vehicle to perfection and gave me confidence in the repair process again. What stood out the most during this stressful experience was the genuine concern they showed for my well-being, along with their kind, professional, and welcoming attitude. Their workmanship and customer service were outstanding from start to finish. They truly are the best at what they do, and I don't think they receive the recognition they deserve. I highly recommend Caliber Collision to anyone who wants quality repairs and exceptional customer care.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repairs look great - Mitch was very clear and direct when explaining what was needed and the timeline. Even though the process took a bit longer than initially expected, the team was communicative throughout.

Customer Service

Returned Clean

My Experience

Great communication. Straightforward and made accommodations to fit my schedule. Did exactly what they promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean