Caliber - Phoenixville - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shelton was great. I was kept fully informed on progress. My car was completed with limited interruption to life as normal.
Likely to Recommend - 5.0/5.0 -
I’d use them again without hesitation.
Repair Quality - 5.0/5.0 -
These guys did a great job. Good communication, lovely work.
Customer Service - 5.0/5.0 -
Really good about letting us know the progress of the work. Several texts as the car moved forward in the process but nothing too overwhelming.
My Experience - 5.0/5.0 -
Thank you.Everything, real, good and and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and fast service.
Customer Service - 5.0/5.0 -
Very Good
My Experience - 5.0/5.0 -
It was an incredible job and everyone was very professional and nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and professional and did an excellent job on the car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer service experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Did not get accurate information about repair OEM vs aftermarket. When picking up vehicle the spare tire was installed on the vehicle and not the brand new tire.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I was told bumper was going to be replaced with OEM but aftermarket part was used. When I came to pick up the vehicle the old spare tire was on and the brand new tire that was replaced was put on as spare. The rear view camera was knocked out of position and i told the mechanic I just had adjusted it a few weeks ago and he said they didn’t do it. I told him I will do it myself. Also, the steering wheel was offset slightly to the left when the vehicle was aligned. Doesn’t affect performance but shows the level of detail that was taken I will not come back to this location and will not refer this location to anyone. I may use caliber again but just not this location.
Customer Service - 3.0/5.0 -
Same comments
My Experience - 5.0/5.0 -
The car looks great, and they were able to fix up the car ahead of schedule. Very polite, friendly, and helpful staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! The repairs look great, and the staff were very friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team communicated very well during the repair process. They provided timely updates and clear explanation of what would be done. Overall the team delivered the vehicle four days ahead of the estimated return.
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommended them to my coworkers
Repair Quality - 5.0/5.0 -
Excellent in every way
Customer Service - 5.0/5.0 -
Friendly and professional
My Experience - 5.0/5.0 -
Always a great experience. Brae does a fantastic job, she is friendly and prompt to respond. Shelton is extremely thorough and provides excellent communication throughout the process. Thank you again! Just hope I don’t have to see you too often!
Likely to Recommend - 5.0/5.0 -
Highly recommend and do refer to my friends, family and clients.
Repair Quality - 5.0/5.0 -
Always a great experience
Customer Service - 5.0/5.0 -
Brae is outstanding. She is prompt to return phone calls, polite, patient and pays attention to detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, ongoing communication, easy to work with!!