Caliber - Port Arthur
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Internal sides above the passenger and driver seat not installed fully.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber Team at the Nederland/Port Arthur, Tx location are phenomenal. Their spirit is great, the atmosphere is welcoming and they all have the biggest smiles on their faces! They definitely have my business from on out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. I had my doubts because my car has paint that is difficult to match, but the result was an exact match to the original paint. I simply loved the work—very professional. Highly recommended.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt found something else wrong that could've been seriously worse than it was and ended up getting it fixed
Customer Service - 5.0/5.0 -
Matt and his crew kept in contact with me whenever I needed questions answered and gave me status updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely great service
My Experience - 0.0/5.0 -
The “wheel” that was “sent out for repairs” was NOT the wheel that was returned and placed on my car. So now I have mismatched wheels and I am NOT happy. I’ve alerted my insurance company.
My Experience - 5.0/5.0 -
They did a great job!! Highly recommend them!
My Experience - 5.0/5.0 -
These are the most professional and courteous people I have ever dealt with. They are completely accommodating and right "helpful and honest". I am so glad I found out about this company.
Likely to Recommend - 5.0/5.0 -
This is our second time using and will be back if ever needed
Repair Quality - 5.0/5.0 -
Everything was fast and easy
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend caliber collision to friends and family !
Repair Quality - 5.0/5.0 -
I was very satisfied with the repair quality ! Great customer service as well !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The employees were amicable and set the expectations on turnaround time for repair of my vehicle.