Caliber - Puyallup - Canyon Road
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I would never big my car here for any repairs in the future and I would not recommend them anyone I know. I had four problems with my truck after I got it back from the body shop , I had fix them myself. I’m currently trying to get the fourth problem repaired but they fail to contact me when they say they are going to. I’ve waited for a call all week to bring my truck back in but I have not received a call. Last week it took almost a week for them to fix nothing on my truck. Worst service I’ve ever experienced.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They are taking great care of me they the job wasn't finished when I got my truck back. I called them and they said they would take care of the rest of the problems. And even got me a rental truck for me to keep working. For this I am satisfied thank you again. Aloha
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Is not ready yet
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were amazing, car looks great. I appreciate Mike explaining everything that was repaired to me down to the detail. GREAT JOB
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely Pleased
My Experience - 5.0/5.0 -
I am very impressed with the service that I received. Dell did a great job keeping me up on the status of the repairs and explaining the process. He was very personable making the whole experience a pleasure. I would definitely recommend Caliber Collision to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
The door does not line up after repair and you can still see the dent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, and quick too
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hope I do not need them, but will recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept informed as requested.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and quicker turn around than originally estimated!
My Experience - 5.0/5.0 -
I requested this collision facility because of excellent work they did on my wife’s car Would not hesitate to recommend or use them in the future They communicate very well and quality is superior
My Experience - 5.0/5.0 -
I am amazed at how quickly and efficiently Caliber Collison fixed my car. They have lovely customer service and kept me updated throughout the process. Dell is extremely hard working and has the patience of a saint dealing with me calling for daily updates. He is definitely my favorite, fantastic customer service on his end. I couldn’t be happier. Thank you guys so much! :) Keep on keeping on!
My Experience - 5.0/5.0 -
It has been several years since I've been to a body shop but this one exceeded All my expectations. I trusted Dell from the time I met him and I felt good about the whole experience..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they were very friendly and knowledgeable about fixing my truck. Dell took care of my truck beyond my expectations and I would recommend this shop to family and friends.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was a secondary issue after the repair of my car involving my interior lights. The staff was quick to have me come back for a quick fix with no hassle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They completed the repairs on my car so quickly we barely noticed it was gone. And the repairs look great! It didnt look this good brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, welcoming staff who do great work!! Thanks guys!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
SAST professional quality and a vibrate team
Repair Quality - 5.0/5.0 -
Fast, professional quality and Vibrant team
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dell and Vanessa were awesome! Both were professionals and very hometown friendly. Dell was quick to respond to my questions and answered the phone each time I called. Loved that!!! Best experience I’ve had with a service company in a long time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dell was awesome! Readily available always answered the phone. Friendly and professional