Caliber - Queens Village
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was amazing. No dent or scratches shows where I had the damage
My Experience - 5.0/5.0 -
I have a good experience with caliber collision. good and respectful staff .
Likely to Recommend - 4.5/5.0 -
They are serious and very professionnel
Repair Quality - 4.5/5.0 -
Great staff , professionnel and respectful
Customer Service - 4.5/5.0 -
They always answer my call and available to talk to me
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Emily was the best! She was so helpful, and clear every step of the way for my insurance claim, and my car looks even better than it did when I dropped it off! I'd happily come back to be taken care of again.
My Experience - 5.0/5.0 -
The front-desk associate was communicative and helpful throughout the whole process. The team overall was professional and fast, and im satisfied with the work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy using caliber Collision. Will recommend any one to use your company on future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I rate a 10
Likely to Recommend - 0.5/5.0 -
Not thorough lack of communication work took way too long
Repair Quality - 5.0/5.0 -
So far so good. Haven’t Driven much but when I do, I’ll see how the repairs hold up..
Customer Service - 2.0/5.0 -
Took 2 months to finish the repairs. Very very slow and not thorough from the start. Job was well done and complete. Haven’t really tested to see how repairs held up, will update later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Trust is completely damaged here!!!!
Repair Quality - 2.5/5.0 -
Had to return to shop twice since picking up the car and to date waiting for a part to come in for them to close out repair. I feel like job was rushed with cheap parts and ‘devil may care’ labor.
Customer Service - 4.0/5.0 -
Customer service was on point! Everytime I spoke to Frank he was courteous and seemed like he genuinely wanted to rectify the issues. Unfortunately all this overshadowed by the fact that the job wasn’t done right in the first place!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looked exactly the same when I purchased it from the shop. Will definitely recommend!
My Experience - 5.0/5.0 -
The staff was friendly, professional and respectful. The repairs were completed on a very timely basis. I appreciated the regular progress updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair is great I just have a concern which I will call about this week. They informed me every step of the way.
Customer Service - 4.5/5.0 -
Awesome
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
Roof looks good, but there were hand prints all over the roof slide, the glove box, and none of the minor scratches I pointed out, that I saw the service guy circle with a red marker, were addressed. I didn’t realize the estimate was bumped up by $5K. For a $13K job, a little courtesy would have been most appreciated. Especially after 37 days.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comment
Customer Service - 5.0/5.0 -
No comment