Caliber - Queens Village
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
My vehicle should have been fixed to the same way it was driving before the accident but the car makes a warbling sound when cruising under 25mph and steering wheel shakes at 50mph
Repair Quality - 0.5/5.0 -
Terrible work
Customer Service - 0.5/5.0 -
Left a mist of black paint all over my car. Sound of something warbling as I am cruising under 25 mph. Both front lamps are left w/paint at bottom. Bumper and fender misaligned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both car doors n dents were done very good
Customer Service - 5.0/5.0 -
Very job and Greg Pascua has good customer relation and very accomodating.They gave the to us clean in and out.Happy With their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people as well as the service car was also done early appreciate caliber collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people costumer service is great as well overall awesome experience
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The collision shop did not complete all the repairs as per the estimate period I now have to bring my car back another day to have them complete the work. This is rather inconvenient and I will be without my car because of their lack of oversight.
Customer Service - 3.5/5.0 -
There was an item that the shop missed when they were repairing the damage. Now I have to go back and leave my car with them for an additional day so that they can repair the passenger side rear view mirror and some blemishes on the paint job they performed on the bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a awesome job the wor k completed Fairly, accurately and on time, good work I'm 100% satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
I have to go back because my door that I thought was fixed is letting in wind any time I go above 50 but the work was fine.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Vehicle looks brand new again. Just like the accident never happened.
Customer Service - 4.5/5.0 -
Great experience with Caliber Collision, the work was done with quality. It took a while for the parts to come in but other then that I will definitely recommend caliber.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process felt seamless and the team at Caliber Collision were efficient and attentive to all matters. Will absolutely use their services again.
Customer Service - 5.0/5.0 -
Communication was clear and efficient.
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased that they paid for a car service to get me home after I dropped off my car for the repair. Everyone was nice and there were no incidents.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was taken aback how they restored my vehicle and it's like nothing ever happened to it.
Customer Service - 4.5/5.0 -
The entire staff at Caliber Collision demonstrated great professionalism, reviewed all precise details, and were quite helpful to assist me in performing repairs. I was quite impressed with their overall service, especially with their Covid directives and precautions.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied with the quality.
Customer Service - 5.0/5.0 -
It was a pleasurable experience dealing with all at this location. Professional and extremely helpful.
Likely to Recommend - 5.0/5.0 -
Also communication did not go as I would like it, the staff was very courteous and friendly. To top it off they did a good job with the car
Repair Quality - 5.0/5.0 -
Front of the car looked like new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employee, manager and regional manager I dealt with during my vehicle repair were honest, timely and consistent. They helped me navigate getting repairs through my insurance provider.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job and solid customer service.
Customer Service - 5.0/5.0 -
Customer service was on par with service... Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect 👌 couldn't be more pleased